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Customer Questions and Answers for Dishwasher Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM16821420
Manufacturer Part Number: W10486463

Fix a dishwasher that won't start, cycles won't change, or lights flash with this electronic control board. Coordinates all wash and drain functions.

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Questions & Answers

For Whirlpool Dishwasher Electronic Control Board (Part Number: OEM16821420)

James for Model Number MDB7749SAM0

Hi, The start light flashes continuously and the washer will start on its own when the door is shut. I took it apart and tried to ohm out the touchpad, but I don’t know the pin out. I put it back together, turned the power back on and it worked completely properly. I ran a load and when the wash should have been about done, the start light started flashing again and went into self-starting again. Please note that in this self-starting phase it does run through the wash cycles, it just does it continuously. Thank you

1 Answer

Larry, This issue would most likely be a faulty control panel on the unit. If you access the tech sheet there will be a key chart for the touchpad. Do a continuity test to see if the touchpad is faulty and if it checks ok then the issue will be with the control board.

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1 Answer

Hello Frank. Sorry, there is no way of dong this. Make sure the vent is venting good in the unit.

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1 Answer

Hello Bill, As per the tech sheet for the model provided: Check operation of Cancel key. If no Cancel LED response to multiple Cancel key presses, the control is likely in Sales Demo Mode. Run Service Diagnostics Cycle to clear Demo mode. To invoke the Diagnostics Cycle, perform the following while in standby: ¦ Press Start to wake up the control panel. ¦ Press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second between key presses. ¦ The Service Diagnostics Cycle will start when the door is closed. If this does not correct the issue, there is most likely a stuck key on the control panel W10811169 and it will have to be replaced.

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1 Answer

Hello Joe. If all the buttons work, but the cycles are not working properly, you will need to order and replace the electronic control board on the unit.

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1 Answer

Hello James. Based on the information you provided, the control panel W10811169 is bad and will need to be replaced on the unit.

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