Customer Questions and Answers for Washer Motor Control Board by Whirlpool

Hello Bob,

The "SUDS" error can be caused by too much detergent, improper detergent, a drain pump/drain line problem (clogged), or pressure switch malfunction.

1. These washers are designed to use High Efficiency detergent which is formulated for wash tubs that use 5 to 7 gallons of water since it is low sudsing. If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.

To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle with one tablespoon of corn oil or vegetable oil to kill the suds, and run it through a normal wash cycle with white vinegar to flush the vegetable oil from the unit.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way.

Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer.

Hello Kimble. Yes, but also make sure the wiring harness is good on the unit. If not, the boards can not communicate.

Hello Ginger. You need to check for loose or bad connections. If they are all good, you may need to replace the other board as well.

Hello Ruth. You will need to press in on the clips on the connectors to remove the wires from the electronic control WP8183196. They will pull out from the unit then. Hope this helps.

Hello Jim. It should be constant if the MCU is sending the power back out. It sounds like the mcu WP8183196 may be the problem with the unit. The motor is checking out good. Hope this helps.

Bobby, The "F35" error code indicates an issue in the water level switch or airdome hose that attaches to it WPW10415587. You'll need to remove the top of the washer and unplug the power cord, disconnect the plastic hose from the pressure switch and blow into it, to make sure its clear, has no twists or kinks,etc. Also check the drain pump filter and hose for possible clogs and debris, then replace the switch. I doubt you need a motor, there aren't to many things that go wrong with them. Thanks and Good Luck

Hello Jim. Test 3.1 and 3.2 on the MCU, and see if there is power there. If not, and the motor does not run, you will need to replace the MCU. if the motor turns and there is power there, you will need to replace the CCU. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Eric. If the code went away and the CCU is good, then according to the tech sheet, the MCU WP8183196 is bad and will need to be replaced. If the drum is rotating, you need to replace the user interface. Hope this helps.

Hi Robert . This codes indicates your pump has failed. It is part # 280187. Thank you.

Hi Eric. Remove power. Remove the top. Access the tech.sheet supplied. It will give all details / spec's. of question asked. Let us know if we can assist. Thank you.