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Customer Questions and Answers for Control Panel by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18036987
Manufacturer Part Number: WP8270224

Color: White

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Questions & Answers

For Whirlpool Control Panel (Part Number: OEM18036987)

Miguel for Model Number KUDI01TJWH0

My start button has stopped working. Initially it is difficult to start, I have press repeatedly, and use different sequence such as normal-cancel-start, and now it is completely dead. What works: - Drain/Cancel button works. - Diagnostic works, all light flashes. - Fuse works. - Door switch works. - Pin P1-12 and P1-4 works in that when start button is pressed, a resistance is shown (1.5k using the diode setting on the multimeter). I has the same reading when I measure the corresponding pin's when the drain/cancel button is pressed. - When in lock mode and start button is pressed, the lock light flashes which means the machine knows that the start button is pressed. - The control board works as I have changed the board. I am at a loss where is the problem. I have read from other people that when the "contact" is cleaned, it works again. But the button contact is sealed, there is nothing to clean. Could that be the contacts between the ribbon cable and the control board?

1 Answer

Arthur, yes you can test the start button / keypad circuit (as well as all the keypads) at the P1 Ribbon connector with a meter(P1pin12 to P1pin4). It won't be easy, but it is doable.

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1 Answer

Kristin, Yes, the next check would be the fuse located in the control panel 8193762 or the door switches WP8269209 on the latch assembly. You shouldn't have any problems accessing these, if you've already replaced the control panel, these should be a breeze. Thanks and Good Luck

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1 Answer

Hello Mary. The control panel WP8270224 has a ribbon cable that plugs into the control board. It does not need to be wired into the control board. Hope this helps.

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