1 Answer Hello Tim. You can order this part from here online or call 1-877-477-7278 to order the part. Thanks. Read More...
Justin July 09, 2014 for Model Number 10650593003 On the bottom of the ice storage system there seems to be a missing piece. The part that connects to the freezer door to spin the auger inside the storage container is missing. Is this something that can be replaced without replacing the entire ice caddie? To be clear, the door seems to have the proper parts to turn the auger, its the removable ice storage system that seems to be missing the art that connects to the door to turn the auger.
1 Answer Justin, The part that connects the 2 pieces to turn would be part number WP2220457. If the auger is not turning then you will want to check to make sure that the lower portion that is on the door is not stuck in the down position on the shaft. If it is then remove the rod from the door and run hot water over it to get it to thaw. Read More...
Will S. June 13, 2014 The electronic light beam that transients through the ice bucket cutout does not seem to work. Also, the plastic switch that controls the ice maker when the door is closed is missing. Thanks for any help.
1 Answer Will, You forgot to include a model number for your refrigerator. But the icemaker control board W11629974 is pretty much "universal" to all Whirlpool refrigerators with an IDI system. But the Emitter cover WP2198587 is more specific to the model number. You'll need to get the model number off the production tag in the refrigerator, so you can order the proper parts for the proper refrigerator. Read More...
Txrancho May 24, 2014 for Model Number GD5RHAXTS01 Our ice been has frozen up many times. This time we thawed it out, with water and hair dryer, and now we cannot get the bin to place back on the door and latch. It just rocks back and forth, will not push down flush. Not sure what moved out of place, but something did. Have you ever run across this problem?
1 Answer Hello Txrancho, This is normally attributed to the door liner L2327937S warping. If you used a hair dryer to thaw it instead of a hot wet rag as the manufacturer recommends, it has most likely warped and the door assembly will have to be replaced to correct the issue. Read More...
Rowen September 22, 2013 for Model Number 106.57869801 ken more cross reference to whirlpool ,need ice -control looks like your # AP3873956.Shaft is turning,will rotate with no ice in bin,put ice in and will not turn,coupler look ok and tight.
1 Answer Rowen, Check to make sure that the auger in the ice bin is turning and if it is turning but will not turn and the motor does not turn but sounds kind of jumpy or just hums then the motor would be the issue as opposed to the ice container. Read More...
David W May 07, 2013 for Model Number Whirlpool # gs6nbexrs01 On the ice-contnr I need to take mine apart to see what parts I need to order but I can't get the screw out of the bottom
1 Answer David, It may be necessary to use an extraction tool to remove the screw and replace the screw if you are unable to remove the screw with a Phillips screw driver. Read More...
Melissa February 01, 2013 for Model Number KSSC48QVS02 The ice maker does not dispense ice. It seems the auger is getting jammed when ice is in the bin. We've cleaned and dried the bin out several times. the auger seems to rotate fine when there is no ice in the bin but once ice is in there it gets stuck and doesn't push the ice through. Can you help?
1 Answer Hello Melissa, You will want to check the coupler on the ice bin. The part that is on the door that connects to the ice bin. There are 2 1/4" screws holding shaft in place. Pull the screws and the assembly. Check to make sure that the coupling sleeve is not frozen in the down position. If this is the case the unit will not dispense. If it is in the down position, pull it off and dry thoroughly. Add a little lubricant to the shaft to keep it from freezing. Read More...
Martin November 12, 2012 for Model Number kscs25inbl00 The auger assembly in the ice bucket is loose. If the assembly is pushed up a bit by the ice, it sort of disengages from the drive motor. I am unable to loosen screw on the bottom of the ice bucket/auger. Does the auger assembly need to be replaced or do I have to get an entire new bucket with assembly?
1 Answer Hello Martin, The auger W10852517 could be changed on its own or you could replace the entire bin WP2258250. The screw is loctite in place and is difficult to remove. You want to make sure that the auger is not just loose. Make sure that there is no ice build up on the coupling which is causing it not to make contact. If there is ice build up between the two components you can put a grease between the two to keep from building ice. Read More...
Sharonwalden November 08, 2012 for Model Number KSRS27IHWH00 I need a new crusher Part #2212368. Do I have to buy the ice bin also, just to get the crusher assembly?
1 Answer Hi Sharon, I am sorry but the manufacturer has discontinued the ice crusher 2212368 for your model. Thanks! Read More...