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Customer Questions and Answers for Control Board Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027699
Manufacturer Part Number: 12002709

The Control Board is an OEM part for Whirlpool dishwashers. It serves as the central control unit, regulating various functions such as cycle selection, water temperature, and drying operations through its electronic components.

Causes of a bad control board can include power surges, electrical shorts, water damage, or simply wear and tear over time.

Symptoms of a bad Control Board include:

  • The dishwasher not starting or responding to inputs
  • Error codes or indicator lights illuminating
  • Cycles not running or completing properly 
  • Issues with water intake, draining, or heating
  • Strange noises or abnormal behavior during operation

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Control Board Kit (Part Number: OEM12027699)

1 Answer

Hello Ashley. You will need to check and make sure the door switches are good. If so, then you will need to order and replace the control panel 6-919803 on the unit.

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1 Answer

Hello Ted. It sounds like the control panel 6-917707 is bad on the unit. If you disconnect the ribbon cable, you can try cleaning it to see if it solves the issue also.

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1 Answer

Hello Peter, This can be the control board, the harness, or the wash motor. You will need to use the tech sheet to troubleshoot for the issue.

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1 Answer

Howard, You will want to check the heater to make sure that it is working but it does sound like this would be a control board issue.

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1 Answer

Hello Violet. It sounds like the control panel is bad and will need to be replaced on the unit.

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