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Customer Questions and Answers for Control Panel Assembly (Black) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18032757
Manufacturer Part Number: WP74005750

Replace a cracked or unresponsive front panel with this black control panel assembly. It restores the appliance's user interface so you can select cooking modes, set temperatures, and operate timers with consistent, reliable button input.

  • Provides the front interface for selecting functions and temperatures
  • Aligns and supports the keypad area and interfaces with the electronic control on applicable models
  • Transmits button presses to the control so cooking functions can start
  • Common symptoms: non-responsive or intermittent keys, stuck/shorted keypad errors, or a cracked/damaged panel
What's included: One black control panel assembly
  • Disconnect power at the breaker or unplug before servicing; allow the unit to cool
  • Remove necessary trim and mounting screws; support the panel to avoid straining wires
  • Transfer the existing electronic control/clock and any brackets or hardware from the old panel as required
  • Seat ribbon/flex connectors fully and handle carefully; do not overtighten fasteners

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$229.49
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$275.39
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$45.90

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Questions & Answers

For Whirlpool Control Panel Assembly (Black) (Part Number: OEM18032757)

Alan for Model Number Maytag/Jenn-Air JDS9860AAB

This range came with the house. When it first developed a problem, I turned power off at the breaker box then back on, and the touchpad would work for the vent fan, auto bake at 350 F., and warm at 170 F. So as long as we could bake at 350 F, I put off the repair. Today it started beeping (sounds like an S.O.S.) and the touchpad is completely nonfunctional, so I finally shut it off at the breaker. Serial number is 13009588ZM. Any suggestions on whether to replace the control pad, control board, or to just replace the whole darned thing?

1 Answer

Hi Alan. Is the beeping along with showing a code ? The F-3 means that the oven sensor part # 12001656 needs changed. It should read 1080-1100 ohms cold. While checking it, rotate the wires so you are getting a full range of checking it. Remove the door and the control panel. Disconnect the ribbon cable from the clock. If it continues to beep then the clock is needing replaced. It is part # WP74006363. If it only beeps when the touch pad is plugged in then the keypad is stuck shorted, needing replaced. It is part # WP74005750. Thank You.

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1 Answer

Hello Tracey. Based on the error code you provided, the control panel WP74005750 is bad and will need to be replaced on the unit. If the problem continues, the manufacture suggest you replace the control board. You can unplug the ribbon cable and see if the code goes away. If so, this will show it is the control panel.

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Bob Robinowitz for Model Number AP4098059

Some of the numbers are not working on my control panel for my Jenn Air Model JDS9860AAB. Its very hard to bake a potatoe when the numbers 3 and 4 don't work! Following research of your repair forum, I ordered part number AP4098059.I found very detailed installation instructions on your repair forum for the similar part AP4094903. I assume these instructions will work on my part as well. Am I correct? Thank you very much for providing this service. The appliance repair service wanted $800 to fix this (parts and labor).

1 Answer

Bob, Here are instructions for your specific model number "Control Panel 1. Remove power from unit. 2. Remove burner switch control knobs. 3. Open oven door and remove screws securing control panel. 4. Remove screws located on the right and left sides of the control panel. 5. Grasp control panel on the far left and right sides and gently pull the control panel out and down. NOTE: Gently pull control panel out and down. 6. Remove infinite switch control knobs, infinite switches, indicator lights, rocker switches, and electronic control/clock (as necessary) and transfer to the new control panel. 7. Reverse procedure to reinstall control panel. Electronic Control 1. Remove control panel, see “Control Panel” procedure, 2. Remove screws securing electronic control bracket to control panel. 3. Label and disconnect terminal wiring from electronic control. 4. Reverse procedure to reinstall electronic control." Good Luck and Thanks

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1 Answer

Hello Lynn, if only certain numbers are not working on the touch pad. You will want to consider replacing the touchpad WP74005750, thanks!

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