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Customer Questions and Answers for Washer Motor Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18062070
Manufacturer Part Number: WPW10384843

Washer stops mid-spin or shows F6E1 error? The motor control board regulates drive motor speed and direction. Most DIYers replace it in 15-30 minutes.

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Questions & Answers

For Whirlpool Washer Motor Control Board (Part Number: OEM18062070)

1 Answer

Phillip,

you will want to double check the connections at the control board and if this checks ok then the most likely cause will be a faulty user interface not responding to the start button being pushed.

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1 Answer

Tim,

The F28 error code indicates that there is a serial communication error. The communication between the central control unit and the motor control unit cannot be sent correctly. Possible causes/procedures

- Unplug washer or disconnect power.
- Check that the power cord terminals are connected at the right position to the RFI filter (white-Neutral/ black-Line).
- Check that the two ground switches are pressed correctly by the toe and rear panels.
- Check that ground switches are fitted correctly, and are not broken and the green ground wires are connected correctly.
- Make sure that both ground switches are not broken or scratched.
- Make sure that all the ground harnesses (green wires) are connected correctly, and are not broken or with wires detached.
- Make sure that all wire harness connections from the CCU (MI3 cavity), main Motor, and MCU are not broken or with wires detached, and that connector internal pins are visible.
- Check for continuity from the MCU connector wires to CCU (MI3 cavity) connector.
- If the continuity diagnosis failed, the Main Harness must be replaced.
- Make sure that all the connectors are fully seated.
- Check the drive system for any worn or failed components.
- Plug in washer or reconnect power.
- Verify the unit operation by running the Diagnostic Test cycle.
- After the diagnostic test has finished, unplug washer or disconnect power and wait for 15 second

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1 Answer

Ryan, Presumably he means you need the "CCU" (central control unit) WPW10525371 / W10306715. Unfortunately, the Parts Dept. indicates the part is no longer available from the manufacturer, and there is no substitute part assigned to it.

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1 Answer

John, The F25 error code indicates and error in the MCU [AP4410539 or the wiring harness between the MCU and the CCU WPW10525357 . You'll need a multi meter to test the resistance of the motor windings, and the wiring harness, and replace the appropriate part. Apparently you have the tech data sheet, so you will want to conduct the motor resistance and tchometer resistance tests, to eliminate the motor as the issue, then check the harness between the control boards and reoplace the MCU if alls OK. Thanks

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Mike B for Model Number WFW9150WW01

We have a Whirlpool Duet Washer. It was purchased in October, 2010 so is now out of its one year warranty period. It has operated normally (always been very loud during spin cycle, but got used to it I guess) until yesterday. It will go through its normal wash cycle, but during the spin cycle, once it gets going pretty fast, the unit shuts itself off. After it comes to a stop, you can turn the power back on, but the door remains locked, and you have to start another cycle and wait for "Add a garment" for the door lock to release. And, of course, since spin didn't complete the items are still pretty wet. I've been scouring the internet looking for answers and have poured through the Service Technician Guide that came with the washer taped to the front bottom access panel. I've cleaned out the drain pump filter, put it into Diagnostic Test Mode (no error codes whatsoever), run it through automated test, and also ran through the CLEAN WASHER cycle. All to no avail. I've only found one post on the internet that resembles my situation (no error codes) and it suggested that the culprit may be the motor control board. It's an expensive part, so I'd like to know that this is the right part before I buy it. Any help would be appreciated!

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