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Customer Questions and Answers for Drum by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13507230
Manufacturer Part Number: W10296563

Questions & Answers

For Whirlpool Drum (Part Number: OEM13507230)

1 Answer

Hello Jackie. Sorry, the only way to repair the seal is with the drum assembly. Sorry, this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Robert, The rings you are referring to are sound dampening pads. These are not necessary and can be peeled off with nothing more than a little bit louder machine resulting.

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1 Answer

Hello D.J.S., I'm sorry but if the part is listed as no longer available and the manufacturer does not list a part as a satisfactory substitution, we have no way of knowing if another part will work satisfactorily or not. Thank you for your patience and understanding in this matter.

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1 Answer

Hello David. The part needed 35001130 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Bill, This dryer drum seal is not available without ordering the complete drum assembly W10296563. It will have the seals already on the front and rear of the unit.

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1 Answer

Armando, The sound deadening pads aren't available as individual parts, you'll need to order and replace the dryer drum W10296563. Are you sure the front pads have "melted" ? it takes a lot of heat to do that, you may want to check for a gas valve problem, to be safe.

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1 Answer

Hello Kent. Sorry, the only repair is to order and replace the drum assembly in the unit. Thanks.

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Amature Repairman for Model Number MDG9700AWW

My Whirpool Neptune dryer has developed a hole and makes a thumping sound when I use it. I had a repairman come out because it stopped working and he discovered that clothes had gotten through the hole and got caught up in the belt but everything else (belt and rollers) seems to be all in good condition. He recommended that I have the drum replace to keep this from happening again but wanted to charge me over $500.00 to replace it so I thought I could purchase an new drum and replace it myself for half the cost (the cost of the part and my time). He showed me what I need to do to replace the drum so I just need the correct part number for the drum to order it. He also recommended that I replace the felt seal as the hole has damaged the seal a bit on the back side of the drum so will need to order a new seal as well. Can you tell me what the part numbers are for the drum and seal?

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