Richard H July 27, 2015 for Model Number GU980SCGQ2 All my buttons on the front panel have stopped working except the China cycle, do I just need this part 8530929 or could it be something else?
1 Answer Hello Richard. You will need to order and replace the control panel assembly WP8051710 on the unit. Read More...
Terri H. February 13, 2015 for Model Number GU940SCGB2 The Normal light flashes constantly. I've pushed all the other settings. The control/lock lights up. I've tried pushing cancel and hold nothing happens except the normal wash light flashes. Whats the problem? HELP?
1 Answer Hello Terri, This is going to be a stuck key on the console 8051707. If the control will still not unlock, you will also have to change the control WP8530929. Read More...
Walt J August 11, 2014 for Model Number 665.15824000 My Kenmore dishwasher is stuck on hi temp scrub. It will not cancel or run. I turned off power and left it off overnight. When I turned back on the light was off. I put it on normal wash it started, but only ran for 2 minutes and hi temp light came back on. Any ideas what is the problem?
1 Answer Walt, For this issue you will want to check the heater and thermostat to make sure that they are good but the issue would appear to be a faulty control board. Read More...
Fedilias July 31, 2014 for Model Number 665-16719000 I replaced this part, 8530929 with no change. I've replaced the thermal fuse already and that wasn't the issue. The "Washing" cycle light is still flashing even after I was instructed to press "Dry cycle" & "Start" buttons simultaneously to get the cycle to run. This has not helped.
1 Answer Hello Fedilias, This is going to be a stuck key on the control panel 3384774. I'm sorry but this part has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Read More...
Debbie July 19, 2014 for Model Number DU931SCXGQ1 My Whirlpool dishwasher is not working. In touching the control panel get nothing to work or light up. How would I test fuse? Or is this the control panel?
1 Answer Debbie, You do want to start by testing the control panel thermal fuse 675813 it is a good possibility it's "open" based on your post. Of course you need to remove power to the dishwasher, then remove the screws holding the inner door liner to the door frame. be careful with the wires to the control board, and remove the two wires attached to the fuse. Set your meter to the lowest resistance setting and place the meter leads across the two terminals, you should have a "closed" circuit. If not replace the fuse kit. If the fuse checks "closed" then you'll need to remove the lower access panel and kickplate, and check the wiring connections inside the junction box mounted to the front frame of the dishwasher. If the fuse and the connections in the junction box are OK, then start by replacing the control panel 8274721 it's more likely to be the issue than the control board. Read More...
Jay March 30, 2014 for Model Number KUDR25SHBL1 Will not start, any cycle. Cancel/Drain does work. All cycle and option light indicators illuminate, but no cycle will start. Disconnected power for 24 hrs and no improvement. Door switch ok.
1 Answer Hello Jay. Based on the information you provided, you will need to order and replace the console WP9744109 on the unit. Read More...
Pam February 10, 2014 for Model Number E71195777-0 The dishwasher runs but the lights on the front do not light up. I saw a suggestion to check the thermal fuse. Where is this and if it still doesn't work do I need the electronic control or control panel part?
1 Answer Hello Pam. Based on the information you provided, you will need to order and replace the control panel on the unit. Read More...
Tom S January 09, 2014 We have a Whirlpool dishwasher model number GU980SCGQ3, serial number FL1826234, purchased in 2001 We have had no problems with the dishwasher since it was purchased. However, in the last week, it has displayed a sporadic problem. When I got ready to wash the dishes, one light on the control panel was flashing. I have never used the delayed wash cycle, and had not pressed the pad, but the indicator was flashing for a 2 hour delay. I tried pushing the pad again, and the light did not shift to the 4 or 6 hour stage as it was supposed to do. I tried to set the “normal” cycle as usual, but the pad did not respond and did not light up. After several attempts, it finally lighted, started the cycle and washed the dishes. When the cycle was done I noticed there was more water than usual in the bottom of the washer. A day later, I had the same problem with the 2 hour delay light. I tried pushing the “cancel/drain” pad, which did not light up until I pushed it several times, but then it drained the extra water. The “normal” cycle, however, did not respond at all. A few hours later I tried again and was able to make the washer work. The following day there was a different problem - the “controls locked” pad was flashing. After several tries, the light stopped flashing, but the 2 hour delay started flashing. I have been unable to make the washer work since then, and the 2 hour delay continues to flash if the door is latched.. I did note that of the 21 lights in a line on the control panel, the flashing occurs in either the first or last light in the row. The Whirlpool website suggests that one cause of a flashing light may be that the heating coil is not working, and should be tested for continuity. While we are unable to remove the heating element, testing it in the machine with a simple continuity checker (battery and light bulb in series) indicates that it is OK. Now the dishwasher has a different problem. Some of the lights display every time I latch the door without pressing any pad. I did not change anything on the panel, but one time I accidentally latched the door, the display showed some of the correct lights, but without the “washing” indicator, and did not run. Twice the display was exactly what I want - the normal cycle, including air drying - and the washer worked as usual, except that it left more water in the bottom. The display changes somewhere each time I accidentally latch the door. Sometimes it flashes only the 2 hour delay light. What can we do to determine fix needed, and is it economically sound to repair at this age rather than just replace the dishwasher? thanks for the help.
1 Answer Hello Tom. The control panel on the unit is bad and will need to be replaced on the unit. Read More...
Randy October 12, 2013 for Model Number GU940SCGB2 dishwasher goes through a normal wash cycle. Instead of cutting off,the normal button will flash red for a while.Then start going through the wash cycle again and won't cut off. ???
1 Answer Randy, The more likely issue is in the control panel / key pad assembly 8051707 Apparently the "Normal" wash keypad has failed " ERROR MESSAGES STUCK KEY: If the control detects that a key is stuck in the depressed position, dishwasher operation will be suspended and the control will flash the light for that key until the condition is corrected. If a key without a light is stuck or multiple keys are stuck, the control will flash the Lock-Out light." Read More...
Richard September 26, 2013 for Model Number Kitchenaid dishwasher KUDS25SHBS1 The child lock lamp flashes constantly, without any type of pattern. The fuse on the control board is not open, and keys on the keyboard are not stuck. Could the problem be anything but the control board?
1 Answer Hello Richard. If you can not turn if oof and the buttons are not stuck, replace the board on the unit. Read More...