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Customer Questions and Answers for Dishwasher Float And Shaft Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18036837
Manufacturer Part Number: WP8268895

Fix dishwasher overflows and leaks with a new float assembly. Controls water level to prevent overfilling. Moderate DIY repair with video guide.

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Questions & Answers

For Whirlpool Dishwasher Float And Shaft Assembly (Part Number: OEM18036837)

Mike for Model Number GU2475XTVY2

Good Morning My Dishwasher on adaptive and normal wash, fills with water, sprays the water on the 2nd round of spraying it drains the water while spinning, once that is done it does nothing i'm assuming it should be filling up with water again, and then the sounds like it runs the pump/spray motor with the dishwasher empty (at this point i manually added hot water) goes through it's cycle, after draining it fills with water automatically, again does 1 cycle stops for a few sec's starts spraying again while draining it's water. stops again thinking this is where it would fill up with clean water again starts trying to rinse with no water in the basin (Manually added water at this point) then the rinse cycle went for over an hour before i shut it off. I changed the control board on the advise of a technician nothing changed. My Dishwasher model is GU2475XTVY2 Any advise will be greatly appreciated, sorry for the long explanation Mike

1 Answer

Mike, The float and shaft will be a good place to start, but check the area around the float and the bottom of the tub for small objects or debris that could be interfering with the rise and fall of the float. Next check the float switch and lever and make sure everything under the tub/behind the kickplate is properly aligned and activating properly. Lastly, if all's OK, you'll need to check the wiring and connections from the control board to the float switch and from the switch to the fill valve.

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1 Answer

Ray, The water should fill on the dishwasher to just below the heating element without touching the element.

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Chris for Model Number kuds01flss2

Our dishwasher has been leaking for some time. Just found it after hardwood floor started coming up a seams. It seems that water leaks from area where float is located. Not every wash cycle but most. Usually happens towards middle of cycle (not in beginning. A similar question was answered referring to the standpipe, not sure what that has to do with float. Totally different location so I don't think its that. Do I need to replace the float assembly? Something else? Thanks in advance. Chris

1 Answer

Chris, The first thing to be looking at would be the spray arms. If the spray arms are cracked or clogged it can cause improper spray and cause a rippling effect of the water which could come out through the float. Also check the float for water getting inside of it which would cause the unit to overfill.

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Barry for Model Number 665.13852K602

My dishwasher completes the task of washing the dishes but there is standing water in the bottom of the dishwasher when I open it up. I will then close the door and press the (Cancel , Drain) button and the washer will then empty out the rest of the water. If it only drains some of the water I will press it a second time and then it is always completely empty of water. I don't know what part is not functioning correctly. Evidently it stops the draining cycle to soon. What would be your professional opinion as to why it is only partially draining at first but then completely drains after I press the drain button a couple of more times?

1 Answer

Hello Barry. Look for clogs. If none is found, you will need to replace the drain pump on the unit.

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James for Model Number KUD530IVSSE3

Is the retainer supposed to come off the shaft of the float, or is it supposed to be permanently fixed to the bottom of the float shaft? Also, I have had a very large amount of water leak thru the stand pipe that the float sits in - has ruined the hardware flooring under the unit and I have no idea how long it has been leaking. It seems the unit fills OK but it is during the wash/rinse cycle that the leaking occurs right thru the float shaft pipe. Could this leak be explained at all by a malfunctioning microswitch? I assume the float activates the switch to turn the water off during filling. Does the fact that the water does in fact stop filling mean the microswitch and float are operating correctly? Thanks

1 Answer

Hello James. The retainer is fixed. If broke, replace the float. If it is good, either the micro-switch is bad or the water valve is not shutting off quick enough.

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1 Answer

Hello Steve. You need to replace the float. It can come out with water movement and make a bad leak in the unit.

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1 Answer

Randy, No there are no O rings or gaskets involved in the water level standpipe assembly WPW10316267. Most leaks from this area are due to a water level or " wave action" from the spray arm, or over sudsing. You want to check and make sure the dishwasher is level in both directions( front to back and side to side) make sure the water level is correct in the bottom of the tub, start the dishwasher and allow it to run a few minutes(3-5), unlatch and open the door, remove the lower rack, the water level in the bottom of the tub, should be within 1/4 inch of the bottom of the heater element(lowest) and may partially submerge the element(highest). If all's OK, check the detergent and rinse agent for possible separation or sudsing due to the chemicals.

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1 Answer

Hello Jennifer. Sorry, but there is no pictures to provided. Here are the instructions. You may need to order a new float & retainer assembly AP3039159. Remove power to the dishwasher. You will need to remove the kickplate and lower access panel. You will find the switch assembly hanging by the wires, you will need to install the new assembly to the tub using the retainer nut. Insert the float into the guide and install the nut onto the float shaft. Attach the wiring.

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1 Answer

Hello Mike, There is no spring in the water valve to aid in it's closure. This means basically that if the water pressure is too low or a crimp in the water line that the water pressure has to bleed through, the water valve will be slow to close. If the water valve WP8531669 is failing it may not close at all.

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1 Answer

Hello Alan! You may need to order a new float & retainer assembly WP8268895. Remove power to the dishwasher. You will need to remove the kickplate and lower access panel. You will find the switch assembly hanging by the wires, you will need to install the new assembly to the tub using the retainer nut. Insert the float into the guide and install the nut onto the float shaft. Attach the wiring. Hope this information helps you!

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