Customer Questions and Answers for Icemaker Motor Module by Whirlpool

Andrew, It sounds like you may have damaged the icemaker and would be recommended to replace the icemaker assembly 2198597.

Hello Malcolm. There is no set time for the icemaker cycle. On average, a cycle is 2-3 minutes and the fill time is 5 to 7 seconds. The icemaker sends the power to the valve.

Rose, That would be the "auger" motor, WP2252130 / WP2252130, that's the motor that stirs the cubes and turns the auger shaft to dispense the cubes or crushed ice. It's a very good likelihood the motor has failed or the wiring connection(s) have come loose. You'll need to remove the dispenser facade and controls in order to access the motor.

Hello Lfoster. It is continues to cycle and never stops, then the thermostat is stuck closed and will need to be replaced.

Andrew, This issue would most likely be caused by a faulty thermostat on the icemaker of the unit.

Hello Jack. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Kerry. If the water valve is new and the issue continues, you will need to order and replace the icemaker WPW10190965 in the unit.

Steve, If the icemaker arm is stuck in the up position and will not come down then it sounds like the motor module on the icemaker has failed. The part number for the motor module for your unit is W10190935.

Connie, You will want to check to make sure that the fill cup is not clogged with ice. This would be the most likely cause. Also check the icemaker mold is not deteriorating. If the fill cup is clogged then you will want to replace the water valve as this is the most likely cause for the issue.

Hello Ruth. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/29618-ice-maker-not-working-kitchenaid.html