Customer Questions and Answers for Icemaker Motor Module by Whirlpool

Norris, With the unit getting to cold in the refrigerator compartment, this issue would most likely be caused by either a bad sensor or the damper door be stuck open. The damper door is located behind the icemaker auger on the unit and would most likely be the cause for the issue.

Norris, To remove the icemaker assembly. Remove the ice bin. Remove the icemaker wire harness cover which is below the icemaker and runs from front to back on the left wall by inserting a screwdriver into the slot. Push up on the screwdriver to push the locking lever behind the cover down the pull cover forward to release. Disconnect the icemaker wire harness. To prevent damage to the wiring exiting the cabinet back and against the outer ice box wall, release locking lever and slide icemaker/auger assembly out of ice box.

Steve, There is a plastic piece that should be on the front of the icemaker called an ice stripper. If the ice stripper is not in place or has a wrong stripper then the icemaker will dump ice on the floor instead of in the bin. The ice stripper should be angled for the ice to slide down and out toward the bin. The part number for the stripper is W10297244.

Hello Rose. Check the temp in the unit. It has to be 0 to 5° for proper icemaker operation. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello D.C., This sounds more like a power supply issue on the main board WPW10310240 than an icemaker issue.

Margie, I believe your model should read ED5PHAXSQ02. The module is part number 8201515. The replacement icemaker is part number 2198597. Thanks!

Hello John, The only way to get the icemaker motor is to order the motor module 8201515. Any part numbers on the part is usually a vendor number and cannot be used to look up a part. The part number is looked up by the model number from the appliances' I.D. tag.

Hello Shaun, This will either be a bad mold heater or there is a stripped gear in the cycling mechanism. Either way, I would recommend to replace the icemaker to avoid a repeat failure.

Hello John. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Erik. It is best to replace the assembly 2198597 and mot just the module in this case.