Customer Questions and Answers for Refrigerator Ice Maker Assembly by Whirlpool

Hello Ruben, You should wipe out the ice tray with some white vinegar and throw away the first 4 or 5 harvests of ice.

Hello Mendy, the freezer temp would need to be 0-5 degF, the ice maker bail arm in the down position, the ice maker is powered through the freezer door light /interlock switch with the door closed.

P Pickens, Thanks for the question!!! This model does not have a cover over the icemaker wires. So you are all good.

Ice Q, It would be recommended to make sure that the icemaker is filling properly as this could be the most likely cause for this problem.

Ice Q, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented.

Susie, if only the arm WPW10378255 was damaged and there was not any damage in the motor of the ice maker W10884390, replacing the arm would be ok. Whirlpool is compatible with Kitchenaid.

Brian, the arm of the ice maker W10884390 could be set outside of the lock switch. If the arm is pulled slightly out from behind the motor and rotated into the upward position, it may push back in and stay up, indicating that it was not set. If the arm is not fully pressed into the motor, the arm would not be able to operate as it should.

Hank, if the front cover of the ice maker is removed, it will allow access to the adjustment screw on the right side. However, it would be recommended that the fill tube is inspected to identify if there is water leaking by as this can indicate a failed valve WPW10498976.

Bruce, The icemaker will only plug in one way and if you try to plug it in wrong it will not go in.

Dennis, unfortunately, the model provided is not showing within the manufacturer's database. If the model and serial numbers could be verified and provided in a new question, this may allow for the most accurate information to be presented.