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Customer Questions and Answers for Oven Temperature Sensor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12028377
Manufacturer Part Number: 12001655

The Oven Temperature Sensor is an OEM part for Whirlpool ovens. It measures the oven's internal temperature and sends this information to the control board to maintain the desired cooking temperature. 

Causes of a bad temperature sensor can include exposure to high temperatures over long periods, electrical issues such as short circuits, or physical damage due to impact or mishandling.

Symptoms of a bad temperature sensor include:

  • Inaccurate temperature readings
  • Oven not heating to the set temperature
  • Oven overheating
  • Error codes displayed on the oven control panel

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Note: For the long 6-inch sensor order 12001656.

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Questions & Answers

For Whirlpool Oven Temperature Sensor (Part Number: OEM12028377)

Jon for Model Number JGS8860BDP

When bake is selected the igniter never heats up. When convection bake is selected the igniter glows and the gas runs and the flame ignites, but the igniter and gas shut off before the temperature reaches 200f. When broil is selected the igniter glows and the flame ignites and it stays going. Doesn't shut off. I thought it was the igniter so I bought a new one and installed it and had the same problem. I thought I'd get clever, so I switched the red and yellow wires on in the blue terminal on the control board. After doing this, the igniter worked when bake was selected and the display read out the temperature and beeped when it reached the set temp. However, after cooking a few things I believe it was actually just on broil as things burnt on top but were under cooked on the bottom. I am unsure what part is the problem. It seems to be either the Electronic Control Board, the Gas Valve, or the oven temperature sensor. Any insight??

1 Answer

Hello Isaac, If the ignitor is glowing we will need to know how much current it is drawing. If it does not draw from 3.2 to 3.6 amps of current, it will never open the gas valve. You should use your test meter at the gas valve by removing the yellow wire and putting the test meter in series with the circuit from the yellow wire and the terminal it was disconnected from. With the meter set to the highest AC amperage setting, it should get up to at least 3.2 or the ignitor will need to be replaced. If it does get up there, the gas valve will be the most likely issue.

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1 Answer

Doc, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you.

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1 Answer

Garfield, You would want to make sure that you test to make sure that the defrost heater has continuity and if it checks ok then this will most likely be caused by a faulty defrost control board W11227239.

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1 Answer

Roy, The part number for the oven thermostat would be 3185625 but unfortunately has been discontinued with no suitable replacement available.

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1 Answer

Ellen, We will need to have the model number of your unit to be able to assist properly with your question. Please get the model number and resubmit your question.

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1 Answer

Hello Bob, This may make a few degrees of difference. There may be some discrepancies with some recipes.

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1 Answer

Jim, This issue would most likely be caused by a faulty touchpad on the unit. You would need a control panel for this issue.

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Lori M for Model Number RBD275PDQ6

Whirlpool Accubake double wall oven. BOTH ovens temperature fluctuating from set temperature. Inconsistantly the pre-heating buzzer goes off says its at 350 but thermometer says 215. if I raise the temperature to like 450 it will eventually reach 350 and sometimes stay at 350 for entire bake time. other times it falls back down to around 225 it's very erratic but it's occurring with both ovens even though cooking at seperate times. self cleaning oven feature on the top is able to heat up super high because that did work. Is something wrong with my temperature sensor? are both ovens connected to the same sensor? I really need to know because I'm starting a small baking business (of course this would happen right now...lol) thanks for your help!

1 Answer

Lori, The ovens have separate sensors and it sounds like the issue would be the circuit in the control board for the temps would be faulty and would need to replace the control board.

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1 Answer

Hello Shawn, The service manual explains as follows: Replacing Oven Sensor 1. Turn off gas and remove power from unit (at the circuit breaker). 2. Remove screws securing sensor to oven cavity back wall. 3. Gently pull the wire toward the front of the oven until the connector is within reach. 4. Disconnect sensor and remove from oven cavity. 5. Reverse procedures to reassemble. NOTE: When re-installing sensor, fasten connector then feed wires into sensor installation hole until pressure is felt (wires pressing against main back wall). This reduces the risk of damage to the connector when the oven is in use. I'm sorry but I was unable to locate a video for a wall oven.

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