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Customer Questions and Answers for Oven Temperature Sensor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12028377
Manufacturer Part Number: 12001655

The Oven Temperature Sensor is an OEM part for Whirlpool ovens. It measures the oven's internal temperature and sends this information to the control board to maintain the desired cooking temperature. 

Causes of a bad temperature sensor can include exposure to high temperatures over long periods, electrical issues such as short circuits, or physical damage due to impact or mishandling.

Symptoms of a bad temperature sensor include:

  • Inaccurate temperature readings
  • Oven not heating to the set temperature
  • Oven overheating
  • Error codes displayed on the oven control panel

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Note: For the long 6-inch sensor order 12001656.

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Questions & Answers

For Whirlpool Oven Temperature Sensor (Part Number: OEM12028377)

1 Answer

Jim, I would suggest some testing, make sure the oven ignitor is glowing and the oven burner is actually lighting. The temperature sensor can be checked for proper resistance as well.

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1 Answer

Hello Gene, the oven sensor should show about 1050 ohms at room temp, 72 deg, the glow ignitor can have an ohm range of 40-400 ohms. If the ignitor is glowing and there is no ignition after about 60 sec the glow ignitor is worn and needs to be replaced.

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1 Answer

Pat P, Start by checking to see if you have power to the ignitor and if so, is the ignitor glowing. If you have power to the ignitor and it is not glowing then it would need to be replaced. If there is no power to the ignitor then it would likely be a control issue.

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1 Answer

Olga, The F5 error code would be caused by a clock assembly that would be corrupt and need to be replaced. The clock is part number 12001603.

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1 Answer

Hello Dana, Sometimes you can get lucky and pull the connector out where the sensor screws in. If the connector will not come out, the unit will have to be pulled out from the wall and remove the rear panel to access the wiring. As a note, if this has to be done, leave the retainers loose so if it has to be changed again, you may be able to change it from the front next time.

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1 Answer

Bobo, Based on your information given I would check to see if the igniter has 120vac to it when it should be on, if so then yes the igniter would need to be replaced. If not then you would need further diagnosis to determine why the power is not reaching the igniter.

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J for Model Number 3468XTA Magic Chef Gas range

Having trouble bringing gas oven temp up to desired heat. But like another question you answered If I put it on 500 - can reach that temp. Temp seems off by over 100 at lower temps. Also having trouble igniting - takes awhile & then does it with a small initial whoosh or boom. Subsequent cyclings on & off are happening without whoosh or boom but temp is dropping too much between them. Plan on replacing ignitor. But are preheating problems a sign of something else beside ignitor -- probe or control board? I tested temp probe - correctly I think & got repeated readings of 1090 at room temp. Can you tell me how to test the wiring to the probe. Am I just to test the other part that slips into the probe connector? What should that test at,1090 ohms? Am I testing for defective wiring or control board? Any advice would be appreciated. Thanks

1 Answer

J, the temperature probe 12001655 can be tested from the control 7601P208-60 (control has been discontinued by the manufacturer) for resistance after unplugging the power cord. In regards to the temperature being off, as the temperature probe tested good, and the unit will reach the proper temperature at a 500°F setting, the issue would most likely be in the main control. For the unit not igniting properly at first, it would be recommended that the burner is thoroughly cleaned as it sounds like there might be blocked ports. If it continues after the burner has been thoroughly cleaned, then it would be a failing ignitor 12400035.

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1 Answer

Thomas, The F3 error code will be an open temperature sensor. You will want to test the sensor and wires at the control board. Test this at the 5 pin connector from pin 2 to pin 4 for the resistance of 1090 Ohms. If the sensor does not check ok then the sensor would need to be replaced and if the sensor test ok then the control board will be the issue.

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