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Customer Questions and Answers for Dishwasher Control Panel Touch Pad by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17955333
Manufacturer Part Number: W10811151

Replace your dishwasher's control panel touch pad if buttons are unresponsive, cracked, or worn. Installs on the door panel for full button functionality.

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Questions & Answers

For Whirlpool Dishwasher Control Panel Touch Pad (Part Number: OEM17955333)

Joe for Model Number MDB7749AWM2

I have a Maytag (MDB7749AWM2) Dishwasher. The Control Panel is not functioning correctly, but the system will work. This is what’s happening. 1) The only button that will light up on the Control Panel under the “Cycles” selections is the “Rinse Only” button when pushed. The “Heavy”, “Normal”, and “Light” button under cycles will not light up when selected. 2) The “Cancel” button will light up when selected and the system will drain. 3) Even though there are no lights on the control panel, the dishwasher will start running when you depress the “Start” button without selecting a Cycle option. When you select the Start button, the system runs as expected and the “Normal” button under Cycle lights up and the “Wash/Dry/Clean” status lights will appear and the “Heated Dry” button light will turn on. Those are the options that we typically run with. Please note that I did turn off the circuit breaker to the Dishwasher to see if it would reset the board or control panel. The problem still exist after trying that quick test.

1 Answer

Gia,

Getting the tech sheet from under the unit and using the keychart on it, you can test the ribbon harness on the control panel to see if there are any open circuits.

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1 Answer

Misty,
The control panel is held onto the door with screws,
open the door to access the screws.

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1 Answer

Kel, with the power supply turned off and the door in the open position, the keypad ribbon can be disconnected from the main control and the door assembled enough to latch it closed after turning the power supply back on. If the drain pump kicks on for 2 minutes, the control panel W10811148 would be the cause of failure.

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1 Answer

Doris,

This issue would be caused by a faulty control panel which will need to be replaced.

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1 Answer

Hello Sandy! The handle is sold separate from the control panel in question. If you need the handle for the model number supplied you'll need to order part number WPW10205889, thanks!

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John for Model Number MDB7749AWM2

Dishwasher quite working - light at start button flashing 1-1-1, looked up error code - said to turn off breaker for about 5 min, which I did twice. Same scenario - same blinking pattern. Further online investigation suggested the following: Error Condition | Electronic control board is detecting a stuck electrical relay on the circuit board Replacement Parts Required | Electronic Control Board Does this sound correct - all lights light up on the panel when pressed.

1 Answer

John,

Yes this issue would most likely be caused by a faulty control board on the unit.

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1 Answer

David,

You can do a continuity test on the thermal fuse which if there is no continuity then the thermal fuse is faulty and would need replaced. If this checks ok then on the tech sheet located behind the kickplate there will be a keychart for testing the control panel. If you test it and it checks ok then the control board will be the issue other wise if it does not check ok it would be the control panel.

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