Diane January 01, 2015 for Model Number GVW9950KQ Hello, Called your place of business Thursday 1/1/2015 and discussed with the telephone staff but all in all they suggested I write out the problem for the techs. Used the Whirlpool Calypso Washing machine Wednesday - washed a load and Thursday AM went to pull the clothes out and dry them and the sensor board (instead of being off) it was showing it was set for Normal load @ 42 minutes. I tried to cancel but it wouldn't clear. I pulled the plug - waited a short while- plugged it back in and the 42 Minutes came up again. We got this machine around 2002 I believe and it had a problem when under warranty with the control panel which got replaced. My husband took the control panel off the machine and checked all connections, checked the ribbon connections from the control panel - didn't find any bent pins in the ribbon connections. Checked the drain (as suggested by the telephone staff) but there was no clogs. We reassembled everything - now when you plug it in and touch the Normal load button or any of the other buttons, nothing happens. When you touch the Stop/Cancel button the normal load button lights and the display shows 42 minutes. When you touch any other button - nothing happens. If you hit the Stop/Cancel button you will get a beep and the lights and display will go off and turn back on quickly. We read another post and used our Multimeter to check for continuity: As your post stated – (You will need to test the ribbon cable across pins P11-1 and P12-5 and press the start button and see if it closes for continuity.) We got NO response. It looks like we need a Control Panel, is the one we need on this page? Or what do you suggest? http://www.appliancepartspros.com/whirlpool-control-panel-assembly-8563809-ap3884746.html Thanks Diane
1 Answer Diane, The model number listed is not coming up as a valid model. I believe that it should be a GVW9959KQ but should have a number at the end. We need a complete and valid model to be able to determine if the control panel is still available for this unit. Read More...
Kevin November 08, 2013 for Model Number gvw9959kq2 We have no response to touch pad. I have current to pins 2 & 4 at p16 so I incorrectly replaced circuit board P/N 661640 (8571359). I still have no response to the touch pad. Can you offer advice?
1 Answer Hello Kevin. It sounds like you need to replace the control panel WP8563809 on the unit. Read More...
1 Answer Hello Helen. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Helen September 18, 2012 for Model Number Calypso washer My washer has 8min constantly lit up, and no buttons won't work. The only button that has any response is the cancel button but all it does is beep and the 8min left is still on. The machine beeps once in a while on its own. Please advise. Thx much!
1 Answer Hello Helen. Based on the information you provided, it sounds like the control panel is bad and will need to be replaced in the unit. Read More...
Jen February 08, 2012 for Model Number GVW9959Ko2 My whirlpool calypso's start button is not working. I am able to select the cycle and temperature. The only buttton that is not working is the start.
1 Answer Hello Jen. You will need to test and see if the control panel WP8563809 is good. You will need to test the ribbon cable across pins P11-1 and P12-5 and press the start button and see if it closes for continuity. If not, replace the control panel. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Wendy September 08, 2011 for Model Number GVW9959K Hey my washer is doing exactly what richard's is, kind of just doing its own thing when it wants and will only stop if I unplug it. What parts do I need to order to repair this issue just the control panel?
1 Answer Hello Wendy. Yes, based on the information you provided, and if the unit is draining properly, it sounds like the control board WP8563809 should repair the problem. Hope this helps. Read More...
Dale C August 19, 2011 for Model Number GVW9959KQ1 My washing mach. wont come on. No lights,sound no anything. I've ckd. power & have that but the mach.wont come on. A repairman came & said the problem was the control board, #8571359. I installed said board & Pooie. Nothing works or comes on after chg. the control board. The repairman returns & now says that the problem is the Control panel asbly. The front touch pad control. Do you think I'm being bamboozled? Will chg. the fnt.touch pad control asmbly. bring my washer back to life?
1 Answer Dale, If you're sure you have 120 VAC at connector P16 pin4(black) to pin 2(white) and no loose connection on the P11 and P12 connectors on the control board , then yes, replace the control panel assembly WP8563809 . Good Luck and Thanks. Read More...
Richard M. May 26, 2011 for Model Number GVW9959K My whirlpool calypso washer suddenly started turning on its control panel, and beeping when it was not in use. I unplugged it and later plugged it back in and it was ok for an hour or so then it lit up again. I pushed the off button and it went off, but when I released it the panel was on again, and it won't go off unless I unplug it. Does this mean the whole control panel needs replaced? If so what is the diff. between the panels? Is it hard to change and is there a guarantee on the new part?
1 Answer Hello Richard! Yes, you will need to change the control panel assembly. The only difference in the panels are the colors. What is your full model number? This will help determine the correct part number. Thanks. Read More...
Harshad April 24, 2011 for Model Number ggw9868 kq2 I have a whirlpool gas dryers Model GGW9868 KQ2. The start button sometimes works, what part is bad? Power supply, control board or touch pad. If I buy parts can I return or exchange. Do you sale refurbished parts?
1 Answer Hello! It could be the touch panel going bad WP3978825. If the control board went bad, in most cases the unit would not function. Click on the following link for our return policy: http://www.appliancepartspros.com/customerservice/returns.aspx . We only sell new parts directly from the manufacturer. Thanks Read More...
1 Answer Hello. You will need to remove the back cover of the control panel. Once removed, you can remove the control panel by sliding it off. Hope this helps. Read More...