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Customer Questions and Answers for Washer Drain Pump by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18055260
Manufacturer Part Number: WPW10276397

If your washer won't drain or spins but leaves water in the tub, the drain pump likely failed. Most DIYers complete this repair in 20-30 minutes.

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Questions & Answers

For Whirlpool Washer Drain Pump (Part Number: OEM18055260)

1 Answer

Hello Willie. Check for clogged screens. If they are good, then it sounds like the water valve is bad and will need to be replaced.

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1 Answer

Chris, You will want to check the clutch to make sure that the lining of the clutch is not bad. This would be the most likely cause of the unit stopping right after spin starts.

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1 Answer

Chad, The other possible causes would be a bearing that would be going bad on the gearcase, a shift actuator, motor or loose wiring connection somewhere.

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1 Answer

Dietra, You will want to check the drain pump for obstructions and check the tub support rods to make sure that there is no issue with the rods and springs being out of place or bad. These would be the most common reasons for not spinning properly.

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1 Answer

Roger, You will want to test to make sure that the drain pump is getting power to it during the drain portion of the cycle. If there is power to it then check to make sure that there are no clogs in the pump or hoses. If this checks ok then the pump is bad and would need to be replaced.

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Kc for Model Number MVWC400XW3

Washer stops @ spins cycle, will not pump water out. If you lower drain hose the tub empties with full hose flow. No obstruction in usual areas. Motor resistance good @ 17 ohms checked at motor and through harness unplugged from Main Control Board. Powered motor through harness, motor spins, good air movement from impellers. Amp load on one lead to the motor is 1.4 Amps. The other air lead is pulling 0.6 amps. Pulled pump/motor assembly for a bench test, same results. Installed pump/motor assembly filled tub and powered unit up but still will not moving the water. There is only 3ft. of head (max) in the drain line. Performed Technician test #7: Drain pump test with positive results. Pump motor is part no:10276397. Any suggestions?

1 Answer

KC, Based on the information provided and the drain pump passing the Technician #7 pump test then the issue will be with the main control board which will need to be replaced.

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1 Answer

Jim, To remove the drain pump it is not necessary to open the chassis. Disconnect the water supply and unplug the unit from the wall. Use cardboard or padding to lay washer on the front cabinet. Remove the harness from the pump motor. Remove the hose clamp and hose from pump. Remove the 3 mounting screws and remove the pump assembly.

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1 Answer

John, You will want to access the pump when the unit goes to drain and look to see if the leak is coming from the drain. This sounds like the drain pump or the hoses may be leaking.

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