Customer Questions and Answers for Washer Drain Pump Assembly by Whirlpool

Hello, I'm sorry, the water pump WP35-6780 is not serviceable. If it has a problem, it has to be replaced.

Hello Mohem. The unit probably has something in the pump or the pump has failed. The part number is WP35-6780 in case you need to replace it. Hope this helped!

Hello Tom. You will need to check the hoses on the unit and see if anuy of them are leaking on the unit. You can remove the front panel of the washer and run it and look for leaks and see if the drain pump WP35-6780 is leaking on the unit. Hope this helps.

Hello Dominick. You will need to test and see if you are getting power to the hot water valve W10821146. If so, and no hot water is coming in, you will need to replace the valve. We will need to have your serial number to determine which valve is correct for your model. Hope this helps.

Hello Roger. No, the shaft slides into the bearing W10219156, but you need to remove the inner basket assembly and the transmission to access the bearing. Hope this helps.

Hello Joe. There is no way of replacing the bearing in the pump. You will need to replace the pump WP35-6780. Hope this helps.

Hello BJ. There is no filter used in the model number you provided. Hope this helps.

Hello Alice. You will remove the back access cover off the washer and remove the belt under the bottom. Then remove the hoses from the pump and remove the screws securing the pump to the base. Remove the old pump and install the new pump WP35-6780 in reverse order. Hope this helps.

Hello James. Check and see if the washer is leaking around the transmission when it washes. If so, you have a bad tub bearing, and the seal assembly W10219156 will need to be replaced. If it is not leaking there, you will need to check the pump and all the hoses and see if the unit is leaking from one of them. Hope this helps.

Hi Dan. This can be fun to diagnose. First lift the top assy. Then unclip the top tub ring cover to see if there is any article of clothing bunched up in between the inner / outer tub with a flashlight. If this is clear then concentrate on the lower area. Pull the unit out half -way and lean back. Unhook the belt part # is WP27001006. Check the pump so it freely turns part # 27001233. Check the idler pulley part # is WP40045001. The motor is part # 12002133. The motor capacitor is part # WP40084501. Check under the agitator to see if there is a nail or screw in a hole protruding outward , slowing the basket down. Thank you.