1 Answer Hello Alfredo. Here is a link to help you locate the model number. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More...
Jay T. February 27, 2016 for Model Number LSR8433KQ1 Machine fills and agitates for wash cycle. Will not drain but still spins full of water. What else would cause this? I have already checked the lid switch and it seems fine.
1 Answer Hello Jay, The lid switch 3949247V would be the first suspect. If this is not the issue you should check for voltage to the motor during the spin cycle to begin the troubleshooting process. Read More...
Timothy January 31, 2016 for Model Number WTW57ESVW1 i have a whirlpool washer that leaks on drain cycle before it spins i need to know if its the pump or what other part it can be so i can fix my washer myself thanks
1 Answer Timothy, The most likely cause for the leaking before spinning would be the drain pump or the drain hose leaking. The pump part number is WP3363394. Read More...
Zeke January 21, 2016 for Model Number LC4900XTW0 I saw small pieces of black rubber the size of large pepper flakes in my water discharge..also some black flakes were found in the tub. Everything works on unit. Any ideas as to what causes this? I think it may be the pump's rubber seal but there is no leakage.
1 Answer Zeke, This could be a drive block that is damaged. It is made of pot metal so if it is damaged it will leave flakes. Other than that it would becoming from inside the tub rather than the pump. Read More...
1 Answer Kayla, You will want to check to see if the water is on to the unit. If the water is on then turn on the unit and check for 120 vac to the water valve. If there is power to the valve then replace the water valve. Read More...
H K September 22, 2015 for Model Number LSR8233EQ1 We found water under the washer and removed the pump but is the hole that turns the fins inside to be free. we also found some oil on the motor and when we moved the washer to tilt is back there is a gray spot on the floor which is what we found on the center of the pump...so is the motor not turning or the pump not turning...
1 Answer Hello HK. You will need to watch the unit run and see if the motor is turning. You should hear it agitate. If the motor is running, you will need to replace the pump. Read More...
Al S August 31, 2015 for Model Number wtw57ESVWO Have about 1" of water in basin after spin mode..Nothing that I can see is clogging the pump or hoses..? Do I need a new pump.. Thank you
1 Answer Al, It does not sound as though the drain pump would need to be replaced. You will want to check the drain for restrictions in the pump and try to check the impellers on the pump. Read More...
Mary August 23, 2015 for Model Number TAWB600PQ0 My washer will not drain water. It washes and runs through the whole cycle, but will not drain. If I pull the hose out, it drains, but it is not pumping the water out of the basin. Do I need to replace the drain, or is it another issue? Thank you
1 Answer Hello Mary, If the machine will also not agitate, the issue is most likely the lid switch WP8318084 or the pressure switch W10820051. If the unit will agitate when filled, the issue of not draining will be in the timer WP8557226, or harness 3957021. Read More...
Billy T. August 17, 2015 part number 3363394. You make it look so easy to change the pump, but the pump has gone bad 2 times. The first time it was in warranty. The second time I replaced it. The pump was froze to the motor shaft, both times. What can be done to stop this? I had to beat it with a rubber hammer and cut the pump off with a saw.
1 Answer Hello Billy, This is caused by a water leak causing the motor shaft to rust. The rust expands, freezing the pump to the motor shaft. To prevent this from occurring again simply sand the motor shaft to remove all of the rust possible and apply grease to the motor shaft. This will deter moisture and help prevent the oxidation of the steel. Re-install the pump and the next time the pump fails it will come off easily. Read More...
Billy R. T. August 17, 2015 What can you do to stop the water pump from freezeing to the water pump shaft. I had to cut the old one off with e saw.
1 Answer Billy, When installing the new water pump you can put just a little grease on the shaft of the motor which will help with keeping the pump from seizing to the shaft of the motor. Read More...