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Customer Questions and Answers for Whirlpool Direct Drive Washer Pump by Whirlpool

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Manufacturer Part

Whirlpool Direct Drive Washer Pump

4.89 (64)

By: Whirlpool

Part Number: OEM18024330

Manufacturer Part Number: WP3363394

The Direct Drive Washer Pump is an OEM part for Whirlpool washing machines. It is responsible for pumping water out of the washer during the drain cycle, ensuring that the washing machine drains efficiently after each wash.

Causes of a bad direct drive washer pump can include blockages from debris or foreign objects, wear and tear from regular use, damage to the pump impeller, or electrical issues affecting the pump motor. Over time, these factors can hinder the pump's performance, leading to operational issues.

Symptoms of a bad direct drive washer pump include:

Washer not draining water properly
Unusual noises during the drain cycle, such as grinding or humming
Water leaks from the bottom of the washer
Washing machine stopping mid-cycle due to drainage issues

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Related item: Motor coupling 285753A.

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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Pump (Part Number: OEM18024330)

Phil P February 22, 2014 for Model Number LSQ9010LW0

My washer leaks water on the floor during rinse. Only on occasion.

1 Answer

Hello Phil. Check and see if you can locate where the unit is leaking from. Check the water valve and the pump on the unit. Either could cause the unit to leak.

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Morris February 16, 2014 for Model Number Roper Washer B2121KW0

I wrote a few days back that my machine would fill and agitate but stop. If we dip out half the water it will spin. You suggested the start capacitor but that's not else. Any ideas Thanks

1 Answer

Hello Morris. If the wiring is good, you either have a bad clutch, or the transmission is bad and will need to be replaced on the unit.

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Syed N February 15, 2014 for Model Number LSB6200KQ0

Washer will fill and agitate for the wash cycle then pause. After the pause it will not rinse and spin.

1 Answer

Syed, If the unit is draining but not spinning after the wash cycle and then does not fill for the rinse and spin then you will want to check to see if the pressure hose is clogged. Also check the water valve screens to make sure that they are not clogged with debris. If clogged clean water valve. You will also want to check the clutch to make sure that it is good.

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Allen L. February 05, 2014 for Model Number roper washer model no. ras8445kqo

New motor from you installed, still have problem on high spin a load squealing sound.

1 Answer

Allen, When you replaced the motor WP661600 , did you check the drain pump drive hub WP3363394 for noise or a "drag" when you turned the hub. If all's Ok, then you need to lower the gearcase and check the clutch assembly 285785 and brake shoes 285438 for excess wear and slippage. Either of these parts will produce a squealing noise in the spin cycle.

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Jewels February 02, 2014 for Model Number 11027802690

I had trouble wiith the spin cycle so I changed the motor coupler. It is still making a grinding noise like it needs grease somewhere that does it thru all functions of the cycle. Im thinking maybe the tub suspension pads but there was quite a bit of rust built up on the front motor shaft where the pump is but I don't see the pump dripping any water in fact it's not even wet. Can I grease that front shaft of the motor?

1 Answer

Hello Jewels. It sounds like the transmission is bad in the unit. Also, it sounds like you need to replace the pump in the unit. It could cause the noise if it is bad.

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Mr Whirl January 21, 2014 for Model Number LSR8233JQ1

My washer fills, agitates but won't drain. The lid switch was trashed and with a new one from you it worked great. Now, 6 mos later, it fills and agitates but won't go further. It makes an electrical hum noise like it wants to do something but stops after a minute. About 10 mins later it tries again and won't advance so it stops. I did an ohms test on the lid switch and it is good. After turning the drain pump gears it worked again for a few months but now it is doing it again? Any ideas. Should the drain pump gears be able to spin in both directions?

1 Answer

Hello. Remove the pump and see if it is bad. It should turn both ways when removed. If the pump is good, all signs are leading to either the motor, timer, or bad brake sticking on the unit. Check the brakes first. It is common for the brakes to stick. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html

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Osman December 20, 2013 for Model Number CAM2742TQO

Machine fills and agitates for wash cycle; stop at drain and spin. Then I can heard the motor hums and smell burning. What would cause that?

1 Answer

Osman, If the timer contacts are sticking and causing the issue as it is sending mixed signal to the motor.

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Tim December 19, 2013 for Model Number LSR8010P02

The water level switch is spinning like is stripped and the tub fills up with a little water. The washing machine will not do anything. The water just sits in the tub. How come the agatator will not come on?

1 Answer

Hello Tim, This sounds like the water level switch W10339326 has failed.

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Randy December 17, 2013 for Model Number Whirlpool SAWS800HQO

Replaced the lid switch and drive coupler on the unit. Reassembled the unit and tested. Everything functioned ok until the drain stage. The unit drained but there is excessive noise during this stage. Could this be caused by the pump. thx Randy

1 Answer

Hello Randy. Yes, if the pump is loud, it could be clogged or the pump is bad and will need to be replaced on the unit.

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Jim December 14, 2013 for Model Number mvwc6esww1

Washer goes through all of its cycles but clothes are still very wet when spin cycle ends. the washer seem to be spining fine. Is this the pump going?

1 Answer

Jim, You will certainly want to check the pump for obstructions and make sure that the vanes on the impeller are not damaged. If this checks ok then also check to make sure that the springs and pads on the skate plate are good. Normally when a unit is not draining properly it is caused by the tub moving around too much.

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