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Customer Questions and Answers for Dryer Rear Drum Support Roller Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM9295044
Manufacturer Part Number: 349241T

Rear drum support roller kit for dryers. Mounts behind the drum to maintain alignment and smooth rotation. Replace when rollers are worn or damaged.

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Questions & Answers

For Whirlpool Dryer Rear Drum Support Roller Kit (Part Number: OEM9295044)

1 Answer

Brian, thanks for the question. The kit that actually fits your model is: Dryer repair kit 4392067 - 4392067 . v This part fits your model MEDB835DC4 All-in-one fix: OEM belt 661570V, 4 heavy-duty rollers WPW10314173, idler pulley 279640, tri-rings & washer - everything factory-fresh in one box.

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Mark A for Model Number Maytag MDE9420AYW electric dryer

I was sent (per packing list of order 16121482-131168932) a package of two parts # 349241T were delivered to replace both roller support wheels for the drum on my dryer. This part is NOT the correct roller kit that I ordered according to the tumbler parts list shown on the diagram of my model. They do not fit on the existing roller shafts and have narrow, tapered rubber outside AND the width of the roller itself is not as wide as the existing. The parts I am ordering as soon as I hear why the wrong two wheels were sent (and without new fiber washers!), I will order new parts. PS, it took 10 days to get the order.

1 Answer

Mark, According to the order, the correct parts were shipped. The part that you would need for your unit would be 12001541 and would need to order 2 of them because they do not come in a kit.

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1 Answer

Hello Char, thank you for contacting Appliance Parts Pros. Yes, [349241T] does include the retaining clips.

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Taylor for Model Number 110.66872501

My laundry was getting little burn marks/brown streaks in the dryer caused by a gap at the back of the drum and a weathered drum seal so I replaced replace the drum seal. While taking the the dryer apart I noticed the rear drum support rollers were worn. Especially the lower roller, it was asymmetrically worn around the wheel, thicker on one side and thinner on the other side. So I order the Roller Kit AP3098345. When I installed the new rollers and put the dryer back together I noticed a larger gap at the back of the drum, bigger gap than there was before. The gap is about a 1/2" the seal is not covering it. It seems the new roller is pushing the drum higher and it's no longer sealing at the top back of the dryer. How do I repair this?

1 Answer

Scott, There might be a drum roller that is not seated correctly on the drum. I would pull the front back off and repeat the steps to put the front panel back paying attention to the rollers and the rear of the drum is sitting on top of them.

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1 Answer

Hello Cal, the inner bushing of the rollers is already lubricated, as the bushing wears it supplies more lubricant, adding any type of additional lubricant (oil, grease, WD40) will cause it to collect lint/dust and will actually pull/wick the bushing's lubricant out and cause premature failure.

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1 Answer

Plumberbill, if the motor and the drum are aligned properly, the most likely cause for the belt to slip would be if the belt is sitting off-center on the drum assembly or motor pulley. The idler pulley WP691366 can potentially cause this issue if it is excessively worn.

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1 Answer

Hello, Jeff. After you'll take the dryer a part you'll be able to diagnose the problem. Check the idler pulley, all rollers and shafts. Could be as simple as a foreign object between the drum and the bulkhead. Good luck.

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1 Answer

Hello Galen, unfortunately, no kit for shafts and rollers is available for your model.

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1 Answer

Karen, That sound is usually made from something hitting the blower wheel. The back of your unit would need to be removed. Two screws under the filter head would need to be removed along with four screws around the filter housing that runs on the rear left side in the back. The whole assembly needs to be removed and cleaned since you will be in there.

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