Customer Questions and Answers for Replacement Icemaker by Whirlpool

Hello John, This is an automatic icemaker. Basically this means that when the ice level gets up to the point that the bale arm cannot drop all the way back down, it is like an off switch and power is not supplied for the icemaker motor to cycle again. If it is not stopping in this manner, the icemaker off switch inside it is defective. Otherwise, the ice will build up so the bale arm cannot allow it to cycle.

Hello Bernice, If we had the model number for your appliance from the I.D. tag, we could determine more accurately what is causing the issue. If the auger motor is making any sound, there could be an issue with the ice bin. If it is not making any sound, there could be an electrical issue. Either way, we need to know the model number to properly diagnose the issue. Thank you for your patience and understanding in this matter.

Hello Linda. The drain on the unit is clogged. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/173916-kenmore-top-mount-refrig-h2o-build-up.html

Hello J.T. Yes, you will use part number 4317943 for the icemaker.

Hello Jerry, You will need to verify sufficient water pressure is present at the water valve. If there is a crimped line or a valve stopping up with mineral deposits and sedimentation from the water supply, this can cause the water valve to close too slowly and make the icemaker overfill.

Alex, since the manufacturer does not provide the parts information in the original parts breakdown our compatibility tool will not recognize the part as being compatible. According to the model itself, if you have already installed an icemaker in the unit and are only needing an icemaker, part number 4317943 is the correct replacement. Thanks!

Mike, The amount of water to fill the icemaker is 4 to 4 1/2 oz or 130 to 140 cc.

Hello Paula. Most of the time, the issue with slow harvest times is due to freezer temp. You need the freezer to be between 0 and 5° for the icemaker to cycle properly.

Hello Ray, If this sound is coming from the icemaker D7824706Q, it has internal gears that are stripping or the mold heater has opened and it will need to be replaced.

Hello Judy. Yes, you will need to replace the icemaker 4317943 in the unit.