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Customer Questions and Answers for Ice Maker by Whirlpool

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By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

Sonny for Model Number GS2SHGXKT01

Thank you for responding back, I checked the flap and its closing perfectly, do you have any other suggestions ? Ice continues to form at the top of the chute area and in the dispensing area where the ice cubes come out. I'm using a heat gun to melt the areas every three or four days. Really hoping to correct this issue. Thank you. Lately within the freezer area ice has begun to build up on the ice chute dispensing area and also where the cubes exit the ice tray. I correct the problem by pouring very hot water on those areas, but the build up comes back in two to three days. Not sure what part needs to be replaced. We really like this refrigerator and would like to order whatever part it may need to correct this issue. Thank you Sonny Sonny for Model Number GS2SHGXKT01 ANSWER Hello Sonny. Check and see if the flap in the dispenser is broken. If so, you may need to order and replace the ice door kit 8201756. Answered by AppliancePartsPros.com | Monday, June 23, 2014

1 Answer

Hello Sonny. If that is closing and sealing, then you will need to look for a place where warm air is coming into the chute assembly. This is the cause of the frost.

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1 Answer

Hello Sonny. Check and see if the flap in the dispenser is broken. If so, you may need to order and replace the ice door kit 8201756.

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1 Answer

Hello John, This is an automatic icemaker. Basically this means that when the ice level gets up to the point that the bale arm cannot drop all the way back down, it is like an off switch and power is not supplied for the icemaker motor to cycle again. If it is not stopping in this manner, the icemaker off switch inside it is defective. Otherwise, the ice will build up so the bale arm cannot allow it to cycle.

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1 Answer

Hello Bernice, If we had the model number for your appliance from the I.D. tag, we could determine more accurately what is causing the issue. If the auger motor is making any sound, there could be an issue with the ice bin. If it is not making any sound, there could be an electrical issue. Either way, we need to know the model number to properly diagnose the issue. Thank you for your patience and understanding in this matter.

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Hello Jerry, You will need to verify sufficient water pressure is present at the water valve. If there is a crimped line or a valve stopping up with mineral deposits and sedimentation from the water supply, this can cause the water valve to close too slowly and make the icemaker overfill.

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1 Answer

Alex, since the manufacturer does not provide the parts information in the original parts breakdown our compatibility tool will not recognize the part as being compatible. According to the model itself, if you have already installed an icemaker in the unit and are only needing an icemaker, part number 4317943 is the correct replacement. Thanks!

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1 Answer

Mike, The amount of water to fill the icemaker is 4 to 4 1/2 oz or 130 to 140 cc.

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1 Answer

Hello Paula. Most of the time, the issue with slow harvest times is due to freezer temp. You need the freezer to be between 0 and 5° for the icemaker to cycle properly.

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