Customer Questions and Answers for Replacement Icemaker by Whirlpool

Hello Lee. Yes, the unit has to get cold to cycle.

Hello Amy. We will need your full model number. Also, we do not offer repair service. We help you repair the unit yourself. Thanks. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Amy. If the icemaker is overfilling, replace the water valve. However, if the icemaker is leaking, just replace the icemaker.

Hello Tim. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Tim. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Rex, Most likely the cause for the unit leaking in the way described would be caused by the water valve seeping and allowing the fill cup to get ice in it and flowing out the back. This would require a new water valve.

Hello Miria. No, you can use the old wires if they are good. It should cycle within 4 hours if the temp is between 0 and 5°.

Hello Hdvenable. It is located on the back bottom corner of the refrigerator.

Hello Kaashif, There is no problem with the icemaker or the water inlet valve. The icemaker will not send 120Vac to the water inlet valve until the thermostat in the icemaker has been satisfied. This means that the icemaker will have to be in the freezer compartment until it reaches about 20°F.

Hello C. Check and see if the ice bucket WPW10312300 is broken in the unit. If so, and the auger does not turn, but the motor does, you will need to replace the bucket assembly.