Customer Questions and Answers for Replacement Icemaker by Whirlpool

The Donald, You will want to cycle the icemaker and check to make sure that there is 120 vac to the water valve. If there is then check the fill tube to ensure it is not frozen.

Jay, you would need to replace the ice maker if there is any crack causing water to leak from the cube tray.

Bob, the icemaker operates by using a thermostat, which is not adjustable. While it is possible that the thermostat can cause the icemaker to short harvest, you may want to look for any possible air leaks as this can cause the ice to freeze together. Another cause of ice to freeze together is if the ice is not used frequently. Normally when ice is freezing together, there is an air leak or door being open for extended periods of time that is occurring at the same time.

Brian, You will want to check the water fill to the icemaker. It sounds likely that the water valve is not allowing enough water to come into the unit.

V, Check and make sure the metal " bail arm" is installed properly, on the new ice maker. Make sure the cubes aren't "piled up" in the area of the bail arm of the ice bin, causing the ice maker to shut itself off. If all is OK, replace the new ice maker.

Colby, if the inlet valve is leaking and letting water trickle through and into the icemaker, I would replace the inlet valve, part number is W10408179

Michael, On the wiring diagram it appears they power the secondary valve at some point with a splice off of the primary valve.This has to be where you are losing some voltage possibly a damaged wire or connector.There is nothing else in between the power leaving the ice maker.The splice will be in the machine compartment where the compressor is.

Hello Curtis, This can be an issue with the water valve W10833899, or the icemaker assembly D7824706Q leaking if the fill tube is properly positioned.

Bob, This issue would most likely be caused by a clogged drain for the defrost and not by the icemaker. You will want to install a drain tube kit and clean the drain trough below the evaporator coils behind the freezer wall to correct this issue.

Mr. Lubtek, if you are getting water into the icemaker, then your solenoid valve is ok, and you will need to replace the icemaker, if no water and the inlet tube is froze up, you will need to replace the solenoid valve.