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Customer Questions and Answers for Ice Maker by Whirlpool

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By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

1 Answer

Mary, there are several reasons why an ice maker can produce smaller than normal cubes. The most common issue that can occur is if the water filter is clogged up from use over time, it can reduce the amount of water that is able to pass through to the ice maker and the water dispenser. The second most common issue that can occur is that the water valve does not open fully due to wear and tear over time. The third possibility is that the ice maker may be short cycling when calling for water, but this occurrence is not common. The water filter can be tested by using the bypass plug [R0000009] that came with the refrigerator in place of the filter. If water flow improves, then it is the filter that is causing the issue. If the water flow does not improve, then the most likely part would be one of the valves which the valve can be tested by using the water dispenser as a reference. If the water dispenser produces the same amount of water volume as normal, then the issue would be with the secondary valve [WP12544101]. If the water volume does not flow as normal, then the issue would more than likely be the main valve [WP12544001].

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1 Answer

The Donald, You will want to cycle the icemaker and check to make sure that there is 120 vac to the water valve. If there is then check the fill tube to ensure it is not frozen.

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1 Answer

Jay, you would need to replace the ice maker if there is any crack causing water to leak from the cube tray.

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1 Answer

Bob, the icemaker operates by using a thermostat, which is not adjustable. While it is possible that the thermostat can cause the icemaker to short harvest, you may want to look for any possible air leaks as this can cause the ice to freeze together. Another cause of ice to freeze together is if the ice is not used frequently. Normally when ice is freezing together, there is an air leak or door being open for extended periods of time that is occurring at the same time.

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1 Answer

Brian, You will want to check the water fill to the icemaker. It sounds likely that the water valve is not allowing enough water to come into the unit.

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1 Answer

V, Check and make sure the metal " bail arm" is installed properly, on the new ice maker. Make sure the cubes aren't "piled up" in the area of the bail arm of the ice bin, causing the ice maker to shut itself off. If all is OK, replace the new ice maker.

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1 Answer

Colby, if the inlet valve is leaking and letting water trickle through and into the icemaker, I would replace the inlet valve, part number is W10408179

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Michael L for Model Number SBD21VPE

The supply valve to my refrigerator recently starting leaking through a weld in the plastic housing. I replaced it with part number WP12544001. After that the ice maker was not getting adequate water and the fil tube kept freezing up. I defrosted it and replaced the secondary valve, part number 12544101. The problem still persisted and I noticed that while the ice maker was getting 117VAC (tested between test points L & N on the icemaker control model), the ice maker side of each valve (brown coil) is only seeing 99 to 101VAC. I verified this at the connector to each valve and on the ice maker control module test points N & V. During the entire harvest/fill cycle, I see 117VAC between L & N. I replaced the ice maker with part number D7824706Q and I see the exact same behavior. Where do I go next? I have a hard time believing it's the thermal fuse in the harness as the icemaker motor seems to function properly and the heater is heating. I also verified that I get much better flow from the icemaker side of each valve when I connect the harness for the water dispenser, where I verified 119VAC is seen.

1 Answer

Michael, On the wiring diagram it appears they power the secondary valve at some point with a splice off of the primary valve.This has to be where you are losing some voltage possibly a damaged wire or connector.There is nothing else in between the power leaving the ice maker.The splice will be in the machine compartment where the compressor is.

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1 Answer

Bob, This issue would most likely be caused by a clogged drain for the defrost and not by the icemaker. You will want to install a drain tube kit and clean the drain trough below the evaporator coils behind the freezer wall to correct this issue.

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