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Customer Questions and Answers for Water Temperature Sensor by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18065667
Manufacturer Part Number: WPW10467289

The Water Temperature Sensor is an OEM part for Whirlpool washing machines. This sensor ensures the water is reaching the proper temperature at each stage of the wash cycle. Note: The sensor does not include the seal W11590578. Order separately if needed. 

Causes of a bad temperature sensor can be failures over time due to mechanical wear, thermal stress on electronic components, or damage from leaks/flooding inside the unit.

Symptoms of a bad water temperature sensor include:

  • Inability to switch between wash steps or advance through the cycle
  • Erratic or inconsistent temperature readings
  • Failure alarms or error codes displayed
  • Improper or incomplete washing even on high heat settings

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models. 

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Questions & Answers

For Whirlpool Water Temperature Sensor (Part Number: OEM18065667)

1 Answer

Hello Jared. No, your model is showing it located in the back of the outer tub assembly.

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1 Answer

Hello Alexander. If the water temperature sensor (NTC) value is out of range
(23°F to 217°F [-5°C to 103°C]) during the water-heating step
of the WASH cycle. Possible Causes/Procedure
1. Unplug washer or disconnect power.
2. Check the water temperature sensor and connection to it.
3. Check resistance of heating element, if present on this
model. (abnormal = infinity)

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1 Answer

Hello Ncmountie. This is easier to access from the front. Just remove the toe panel on the unit and look at the front of the bottom of the tub assembly and you will see the sensor.

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1 Answer

Hello Art. If a Central Control Unit Heartbeat Failure is displayed,
no communication is detected from the Central Control
Unit (CCU) to the User Interface. 1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface
and Central Control Unit.
3. If the drum is not rotating, unplug the MCU from the
CCU (the MI3 or M13 connector). If the code goes
away, then replace the MCU. If the code does not go
away, replace the CCU.
4. Replace User Interface if drum is rotating.

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Safety note: testing, adjusting or bypassing anything while the appliance has power is a job for a qualified technician. Unplug it before you open it up, and keep it unplugged until every panel is back on.

1 Answer

Hello Keith. Try blowing through the pressure hose and cleaning out the air dome on the other end of the pressure hose. It may be clogged and causing the issue.

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1 Answer

Hello Jeff. Check the wiring on the unit. If it is good, and sensor is new, you will need to replace the control board WPW10525366 on the unit.

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1 Answer

Hello Rosemary,
This sensor is located in the front of the tub. It is labeled as part number 24 on the tub and basket parts illustration. You can access it by removing the kick panel. The sensor is inserted into a rubber grommet into the bottom of the front outer tub assembly.

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1 Answer

Hello Valex2,
If we could please have you verify your model number off of the units' I.D. tag, we will be able to assist you. The model number you have listed here does not come up as a valid model number. Thank you.

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Allen for Model Number MHWE251YL00

I have a Maytag washer model number MHWE251YL00. The front display is giving me an error message: F3E2. Water temperature sensor error. I ohm'd out the temperature sensor. the reading was 11.1 K. This is close to the water temperature that was left inside washing machine. I checked the wires for continuity. Both the front control panel and the main circuit board have been replaced. We still get the same error message. Do you have any suggestions as to what the problem is.

1 Answer

Hello Allen,

Make sure that the connections to the water heater and CCU connectors are not broken or with wires detached and that the connectors internal pins are visible. Check the continuity fromt he water heater sensor (black wires) to CCU (TH2 cavity) connector. If the continuity diagnosis failed the main harness must be replaced. Check resistance of heating element and water sensor. The water temp sensor you said had a resistance of 11.1K ohms. This would indicate around 77 to 89 degrees which you are correct should be good. If there is resistance on heating element then it is good. If reading infinity then the heating element is bad and needs replaced.

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