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Customer Questions and Answers for Spring Kit (Door/Lid Tension) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM8761212
Manufacturer Part Number: 9741248

Replacement spring kit that restores proper tension and balance to appliance doors and lids, helping them open and close smoothly and stay in position. Use this kit to replace worn or broken springs that cause sagging or noisy operation. What it does:

  • Replaces worn or broken door/lid springs to restore proper tension and balance.
  • Helps the door or lid open and close smoothly and remain in the desired position.
  • Reduces sagging, bouncing, slamming, and related noise caused by failed springs.
  • Prevents additional wear on hinges and closures by restoring correct alignment and support.
What's included: One spring kit. Install notes:
  • Disconnect power (and water, if applicable) before starting any repair; follow all safety instructions in the appliance manual.
  • Support the door or lid during removal and installation to avoid pinch or crush injuries.
  • Use proper hand protection and tools; keep small fasteners organized to avoid loss.

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Questions & Answers

For Whirlpool Spring Kit (Door/Lid Tension) (Part Number: OEM8761212)

1 Answer

DEPW, Those would be referred to as door springs. In your case, you have options, the basic door spring is WP4171383 / WP4171383 Spring, Door Co-Balance, and you would need to order two(2) springs. If you choose you could order the 9741248 / 9741248 Spring Assembly (Heavy Duty), which comes with two(2) springs. When you replace the springs, also check to make sure the door spring mounting bracket isn't bent, damaged or broken. Thanks,

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1 Answer

Larry, You will want to use the heavy duty springs for the unit. The heavy duty spring kit will be part number 9741248.

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1 Answer

Hello Edna, The manufacturer is recommending the part your technician installed 9741248. You may need to contact the manufacturer to see what could be causing the issue since the recommended part has been installed.

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1 Answer

Hello Stan! Yes, you'll need to use the heavy duty spring kit part number 9741248. The kit comes with two springs in a package. Thanks.

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1 Answer

Dennis, Yes you have the correct part number for the "heavy duty" door spring kit 9741248. The maximum weight of the door panel is 10lbs. with the kit installed. Good Luck and Thanks

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