Dave December 27, 2020 for Model Number WTW5000DW1 our washer started to walk across the utility room floor and bounce your sight said to replace the tub holding rods i did that and it still dose the same thing now what your sight has nothing else to say about this problem any sugestions
1 Answer Dave, it would be recommended that the washer is checked with a level to ensure that it is leveled properly. If it is, the next step would be to identify if the spin basket W10752719 has fluid in the counter-balance ring at the top. This can be done by rotating the basket by hand quickly and then suddenly stopping it. You should hear fluid rush around, indicating the fluid is present. From there, the next step would be inspecting the hub W10528947 for any damage. If these things check good, then it is possible that there is a loose pulley nut under the tub or that the gearcase W11454734 driveshaft is wobbly. Read More...
Ron June 03, 2020 for Model Number 110.25132411 machine starts to spin for maybe 2 seconds then stops.replaced splutch didnt look bad did it anyway.didnt seem to help.in the meantime removed lid lock manuly held it in to try to see it spin did the same thing
1 Answer Hello Ron, the control board is not sensing the basket spin speed thru the tach circuit in the shifter assembly, the shifter is part W10913953. Read More...