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Customer Questions and Answers for Trash Compactor Directional Switch by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18034644
Manufacturer Part Number: WP777811

Fix a compactor ram that won't reverse or sticks at top position. This directional switch controls up/down movement. DIY repair in 15 minutes.

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Questions & Answers

For Whirlpool Trash Compactor Directional Switch (Part Number: OEM18034644)

David for Model Number 665.13619100

Replaced off/on switch, the off-switch, and the directional switch on trash compactor model # 665.13619100. Works like it is supposed to on normal pac. When I use extra pac cycle, the compactor quits when I release the start knob. If I hold the start knob down manually, the compacting ram will come down. When I release the start knob the ram stops. Will not complete the cycle.Then I press normal compaction and it returns. Anotherwords just the normal pac cycle works and the extra pac cycle dosen't.

1 Answer

David, This issue will most likely be a failure of the selector switch part number 9871821. Make sure that the wiring to it is good and tight and if not then the switch will be the most likely cause.

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1 Answer

Edward, You will want to check power screws to make sure that they are not stripped out but if these check ok then it sounds like the issue will be a weak motor.

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1 Answer

Hello Gene. According to the manufacturer, it will need to be pulled out to replace that part.

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1 Answer

Phyl, The lever cannot be replaced separately and you would need to replace the directional switch.

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1 Answer

Hello Paul, This sounds like you need to replace the motor switch. Since the part crosses to the complete motor assembly, you will need to order part number W10439651. You should call us for a return authorization on the limit switch at 1-877-477-7278.

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1 Answer

Hello Mike, If the dispenser will only give crushed ice you should check first for a build-up of smaller ice particles in the bottom of the crusher bin. This will freeze up and prevent the diverter from being able to be kicked out of the way. If there isn't enough ice build-up in the bottom of the crusher bin to cause the issue, make sure the solenoid in the bin shelf is not stuck in the up position and that the lever in the crusher bin will operate. If the arm is stuck, you need to put the ice in a bowl, turn off the ice maker and leave the crusher bin out overnight to allow it to reach room temperature. If it will still not operate, it may have to be replaced. If it does, and the solenoid is not stuck in the up position, you will need to make sure the solenoid is not frozen up. If it is, you will hear the solenoid being energized, but it will not kick up in the cube position. If the solenoid is frozen, you can thaw it out with a hair dryer in about 10 to 15 minutes. If this method solves the issue, you should check the ice door for air leaks with a flashlight, (if you can see light in the ice chute on the inside side of the door when shining in from the outside, there is an air leak and the ice door will have to be repaired). The solenoid normally only freezes up if the freezer is set to run below 0°F or moisture is getting into the area from room temperature humidity.

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1 Answer

Ron, The model number is not pulling up for us but you will want to check the ram and the corkscrew as that sounds like it would be more of the problem with the banging noise.

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