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Customer Questions and Answers for Washer Timer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM10816263
Manufacturer Part Number: 285938

Fixes washers that won't advance through cycles or stop mid-cycle. Timer controls wash cycle progression and automatic shutoff. DIY install in 10-20 minutes.

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Questions & Answers

For Whirlpool Washer Timer (Part Number: OEM10816263)

1 Answer

Hello Peter. The first thing to check is the lid switch 285671 and see if it is bad or broken. If not, then it sounds like the timer 285938 is bad on the unit and will need to be replaced. Make sure there are no loose wires on the unit causing this issue.

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1 Answer

Hello Rob. Yes, the clutch could be the issue, but if you move the timer and it works, it sounds like the timer 285938 is the issue with the unit.

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1 Answer

Hello Rob. Check the lid switch 285671 and make sure it is good. If so, it sounds like the clutch 285785 is the issue with the washer and is not turning the basket properly.

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Hello Mary. If the timer is stalling, then it sounds like you may need to replace the timer 285938 in the unit. If the timer continues, but the motor does not go, you may have an issue with the motor windings and the motor WP661600 may need to be replaced on the unit. Check and see if it is the timer stalling out, or if the motor is not working. If it is the motor, test and make sure there is power coming to it. If so, and it does not run, you will need to replace the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Rajesh, In a case like your's you need to start by checking the lid switch assembly and the lid hinges and bearings. Make sure the bearings and screws are not worn out or missing/loose. Check and open and close the lid several times and make sure the contacts"click" when the lid opens and closes. Then consider the timer. Good Luck and Thanks

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1 Answer

Hi Ed. Spin out all the remaining water. Then start on low fill / reg. cycle. Halfway into the filling, simply carefully reach and unplug the cord. If it does not stop filling then you will need water valve part # is 285805. Try this first before you replace the timer part # is 285938. Thank you.

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1 Answer

Hello Harlen. The pause between the wash cycle and rinse cycle and spin cycle, is the drain down time. That is normal. You wil need to check and see if the basket drive is binding up inside the tube. You will need to remove it from the tub and look for score marks on the shaft. If so, you will need to replace the basket drive W10820043 and the tub support 280184. Hope this helps.

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1 Answer

Hello Gary. Test across the blue wire and the white wire at the motor with the unit in high spin. You should have 120 volts AC. If there is power there, you will need to replace the motor WP661600. If there is no power there, you will need to replace the timer 285938. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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