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Customer Questions and Answers for Washer Timer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM10816263
Manufacturer Part Number: 285938

Fixes washers that won't advance through cycles or stop mid-cycle. Timer controls wash cycle progression and automatic shutoff. DIY install in 10-20 minutes.

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Questions & Answers

For Whirlpool Washer Timer (Part Number: OEM10816263)

Anthony P

On regular, my water level fills up fine and it runs through until it hits the rinse cycle. It stops and the timer just stays in the same spot even after awhile. I push in the knob and turn it back to the same spot and pull the knob to get it started. This may take as much as 10 tries. Sometimes I would put it a bit past the part it stopped and it might run again. After 5-10 minutes, it stops before before the spin cycle. I push the knob in and repeat the process. I'm not sure if it is a timer problem or a lid. The lid seems to be working fine and i can push down on the lid switch. Do you think it's a timer problem?

1 Answer

Anthony, Before you replace the timer, you should access, and check the lid switch and wiring. You may have a loose wire connection or intermttent contact inside the switch. You may also want to disconnect the air tube from the water levels switch and blow into the hose, to clear any debris in the tube, that may be causing the switch to operate improperly. Thanks

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1 Answer

Hello Peter. The first thing to check is the lid switch 285671 and see if it is bad or broken. If not, then it sounds like the timer 285938 is bad on the unit and will need to be replaced. Make sure there are no loose wires on the unit causing this issue.

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1 Answer

Hello Rob. Yes, the clutch could be the issue, but if you move the timer and it works, it sounds like the timer 285938 is the issue with the unit.

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1 Answer

Hello Rob. Check the lid switch 285671 and make sure it is good. If so, it sounds like the clutch 285785 is the issue with the washer and is not turning the basket properly.

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1 Answer

Hello Mary. If the timer is stalling, then it sounds like you may need to replace the timer 285938 in the unit. If the timer continues, but the motor does not go, you may have an issue with the motor windings and the motor WP661600 may need to be replaced on the unit. Check and see if it is the timer stalling out, or if the motor is not working. If it is the motor, test and make sure there is power coming to it. If so, and it does not run, you will need to replace the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Rajesh, In a case like your's you need to start by checking the lid switch assembly and the lid hinges and bearings. Make sure the bearings and screws are not worn out or missing/loose. Check and open and close the lid several times and make sure the contacts"click" when the lid opens and closes. Then consider the timer. Good Luck and Thanks

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1 Answer

Hi Ed. Spin out all the remaining water. Then start on low fill / reg. cycle. Halfway into the filling, simply carefully reach and unplug the cord. If it does not stop filling then you will need water valve part # is 285805. Try this first before you replace the timer part # is 285938. Thank you.

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1 Answer

Hello Harlen. The pause between the wash cycle and rinse cycle and spin cycle, is the drain down time. That is normal. You wil need to check and see if the basket drive is binding up inside the tube. You will need to remove it from the tub and look for score marks on the shaft. If so, you will need to replace the basket drive W10820043 and the tub support 280184. Hope this helps.

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