Patricia D August 02, 2014 for Model Number EB9SHKXVQO3 we had someone come out and tell us it was the mother board, cause it was not defrosting, asking which part is that and how hard is it to change
1 Answer Patricia, The control board that is needed for the defrost is part number WPW10503278 and is the control board in the refrigerator compartment that you adjust the temperatures on. To remove the control panel you will need to first remove the light cover. Once the light cover is removed look at the back part of the controls and there will be 2 slots. Using a flat blade screwdriver push in on the tabs that hold the panel in place. This will allow the control to drop down and allow you to change the control board. Read More...
Glenn June 26, 2014 for Model Number ED2PHEXMT00 Refrigerator and freezer stopped and I found that the Adaptive defrost control had a burned out circuit so I got a new part and the second I plugged it in it blew. What could it be?
1 Answer Glenn, The board blowing out just as soon as power is supplied will be caused by a dead short and you will need to check the wiring, check the heater, compressor and fans to make sure that the short is not coming from them. Read More...
Dallas June 22, 2014 for Model Number ed5fhgxkd00 or ed5fhgxkq00 Center wall between freezer and refrig. is getting extremly hot. Can you help me?
1 Answer Hello Dallas. Based on the information you provided, you will need to check the condenser fan motor and make sure the coils are clean. Read More...
1 Answer Hello Dean. To access the defrost board, you will need to drop the control panel in the fresh food section down. The board is inside there. Read More...
David J. May 13, 2014 for Model Number Whirlpool Refrigerator ED5VHGXML13 I have a Whirlpool Refrigerator ED5VHGXML13 that hasn't been cooling well recently. The ice cream melted and then refroze. I'm not sure if it's the cold control or the adaptive defrost control board. How do I diagnose?
1 Answer Hello David, The diagnosis in this case would be determined by the specific customer complaint. The issue is most likely the adaptive defrost control 4388932. If it were the cold control, the unit normally would not begin cooling again until the cold control was adjusted or "bumped". Read More...
Mrad67 May 12, 2014 for Model Number 1069557983 Compressor, Condenser fan, and air flow fan in freezer not running; lights are on in the refrigerator. Tested thermostat controller for continuity - Good. I just order a adaptive defrost control board, am I on the right track? Is there a test that I could perform directly on the defrost control, such as a continuity test? Thanks
1 Answer Mrad67, There is not a continuity test that can be done on the defrost board. Only voltage checks in and out of the board. Based on the information that was provided about the failure, the issue does appear that the Adaptive defrost control board has failed. Read More...
Fidleid May 08, 2014 for Model Number 106.51262101 This unit was subjected to, I think, a power surge. While the thermostat cycles the fans, the compressor does not start. I checked the compressor for shorts and it seems ok. Is there a likely part to bank on? I was thinking it could be the control board but I believe the n/c position on the relay is the run mode and the tracks etc look ok on the board. So it points to the motor relay package. I there an easy way to apply 110 vac to the compressor leads to see if it will run? Or is there an easy way to confirm that the motor relay/overload are ok?
1 Answer Fidleid, This issue would most likely be caused by a faulty relay on the compressor rather than a control board or thermostat issue. Read More...
Tommy March 16, 2014 for Model Number ED5VHGXML13 Refrigerator and freezer quit cooling and I unplugged for several hours and plugged unit back in and refrigerator and freezer started working for approx. a day and I repeated this step unplugging and it did the same. Where do I start looking for the problem?
1 Answer Hello Tommy. Make sure the unit is not sticking in the defrost cycle. If not, replace the cold control WP2198202 on the unit. Read More...
Mark February 01, 2014 for Model Number ED25PWXAW01 My refrigerator randomly will cycle on and off every second. It will keep doing this until I turn the thermostat off and let the relay on the defrost board click on and off about 3 times and then can reset thermostat to original setting. Would this be the defrost board or a sensor?
1 Answer Hello Mark. Based on the information you provided it sounds like the defrost board is bad and will need to be replaced on the unit. Read More...
Tonys January 25, 2014 for Model Number ED25RQXYW02 Our refrigerator does not work. However, when refrigerator is plugged in, all the lights work but fan and refrigerator does not run. What could be the problem? I am thinking it could be something wrong with adaptive electric board timer or cold control. How should I test the adaptive electric board with DMM using continuity? There are six pins on electric board. Which one should I connect to each other to confirm either its working or not? Thanks
1 Answer Hello Tonys. Test for power coming through the cold control. If it comes to it, but not through it, you will need to replace the cold control on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...