Customer Questions and Answers for Timer by Whirlpool

Hello DJ, This is most likely a timer WPW10185972 issue. I would remove the duct from the rear of the dryer and set it to an autocycle and see if the temperature cycles properly. If not, the timer is in question.

Jess, There is a control board on the unit and you would want to access this control board located in the control panel. You would want to disconnect the wire on the relay for the heater and test to see if there is 120 Vac on the heater relay to chassis ground when the dryer is running. If there is not proper power then the control board will be faulty and need to be replaced. If there is proper power then the issue will most likely be a faulty motor.

Matthew, There is a switch on the back of the slide that may have failed and would need to get the slide W11126319.

Joseph, Unfortunately there are no photos or diagrams showing how the timer would go back together and would need to get a new timer for this.

Suzanne, For access to the timer on this model you would need to use a putty knife under the corners of the front control panel and push a spring clip which will allow the control panel to pop up. Then you can roll the control panel up to get to the timer.

Hello Ray, You should check the ducting since this design has no control board which would cause the same symptom. If the unit advances on the timed dry cycle but not on the automatic cycle, this will be the cause. To prove this is the issue you can remove the duct from the rear of the unit and run it for about 10 minutes. You will see that the timer has advanced if the issue is the duct.

Tom, Based on the description this will most likely be a faulty timer on the unit.

Hello David. On this model you have a door switch, thermal fuse, timer, motor, or wiring issue that can prevent the dryer from running. Usually a mid-cycle stop is caused by the thermal fuse in most cases. Since you check it and the door switch, you will need to check wiring, voltage the unit, motor and timer. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Joe, This is most commonly caused by a exhaust duct restriction. The ducting from the back of the dryer to the outside of the home has to be a full 4 inch diameter and must be short and straight as possible. This is necessary since the faster the dryer can rid itself of the moisture, the sooner the dryer can shut off in an economical fashion.

Hello Ted. You need to check and make sure there is 240 volts coming to the unit. If so, then test and see where your losing voltage at. Either the motor or the timer may be bad and not passing 120 to the heater. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html