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Customer Questions and Answers for Washer Drain Pump Assembly by Whirlpool

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Manufacturer Part
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By: Whirlpool
Part Number: OEM11860929
Manufacturer Part Number: 280187

The Washer Drain Pump Assembly is an OEM part for Whirlpool washing machines. This assembly is essential for the washer's ability to drain water out of the drum after the wash and rinse cycles, ensuring clothes are properly spun and not left soaking wet. 

Causes of a malfunctioning washer drain pump assembly can include blockages from small items or debris, such as coins, socks, or lint, that accidentally make their way into the pump. 

Symptoms of a bad Washer Drain Pump Assembly include:

  • Water not draining out of the washer, leaving clothes wet
  • Unusual noises coming from the pump area, indicating a blockage or damage
  • The washer stopping mid-cycle due to inability to drain
  • Error codes displayed on the washer related to draining issues

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Washer Drain Pump Assembly (Part Number: OEM11860929)

1 Answer

Reji, If you do need the drain pump, the part number is 280187 / 8182821. The F21 indicates a long drain time, when you cleaned the drain pump the second time, was it clogged again ? and did you check the drain hoses (from tub to drain pump and drain pump to drain pipe) for clogs or restrictions ? If the drain pump and hose3s are OK, you may want to disconnect the air tube from the water level switch, blow in the end of the tube, this usually clears any debris or sediment in the tube and connections so the air flows properly to the switch. If the switch isn't reacting properly when the washer fills or drains, it could also cause a F21 error code.

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1 Answer

Hello Barry. You will need to remove the screw securing the pump then slide the pump out of the unit. Thanks.

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1 Answer

Barry, Based on this information, it would be recommended to see if the drain pump is getting 120 vac to it but if is not then this will most likely be a faulty main control board.

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1 Answer

Hello Alfonso. You will need to check and make sure the unit is draining and the pressure hose is not clogged on the unit. Also, look for a flashing error code on the top of the motor in the unit. This could indicate a spin issue or bad lid switch issue.

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1 Answer

Susan, Check the drain pump to see if it is getting 120 vac to it and if it is then the drain pump would need to be replaced. If it is not then the control board would be the issue.

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1 Answer

Hello David. Sorry, we would have no way of knowing the changes made to the pump. The manufacturer would need to be contacted in order to find out that information.

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1 Answer

Hello Tubby. If the water is not draining during the cycle then yes, you will need to replace the drain pump 280187. If it is clean water coming into the tub, you will need to replace the water valve on the unit.

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1 Answer

Phil, You would want to check between the tubs to make sure that there is nothing caught in between the tubs. If there is not then this will most likely be caused by a faulty bearing on the tub.

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1 Answer

John, The SUDS would indicate a that the drain pump has gone into a suds lock and does not seem to drain all the water. What this could be caused by is a clogged pressure hose or something in the drain filter that is causing the water to flow slower than normal. The other thing that could cause this is if the pressure switch is not resetting.

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