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Customer Questions and Answers for Washer Drain Pump Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM11860929
Manufacturer Part Number: 280187

The Washer Drain Pump Assembly is an OEM part for Whirlpool washing machines. This assembly is essential for the washer's ability to drain water out of the drum after the wash and rinse cycles, ensuring clothes are properly spun and not left soaking wet. 

Causes of a malfunctioning washer drain pump assembly can include blockages from small items or debris, such as coins, socks, or lint, that accidentally make their way into the pump. 

Symptoms of a bad Washer Drain Pump Assembly include:

  • Water not draining out of the washer, leaving clothes wet
  • Unusual noises coming from the pump area, indicating a blockage or damage
  • The washer stopping mid-cycle due to inability to drain
  • Error codes displayed on the washer related to draining issues

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Washer Drain Pump Assembly (Part Number: OEM11860929)

1 Answer

John, If you get the SUDS display, and there is no suds or water in the tub, you'll need to check the air dome pressure hose and pressure switch WPW10415587 unplug the power cord, remove the top panel and disconnect the air tube from the pressure switch, then blow in the end of the hose to clear any debris or sediment from the hose. check and make sure the hose isn't twisted or kinked. disconnect the wire harness from the pressure switch and check to see if any of the contacts are damaged or discolored. Reattach everything and check the washer for operation, if the problem remains, replace the pressure switch.

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1 Answer

Steve, Other than checking the wiring then the issue would be the main control board that would cause this issue.

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1 Answer

Hello Belinda. You will just unscrew it and be ready for some water to come out. Then you can clean it out.

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1 Answer

Paul, It would be unlikely that the motor would cause the unit to go haywire. The pump just gets power and turns on. This would be more likely a control board.

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Crystal for Model Number WFW9600TW01

SUD F35 - cleaned many items, and they seem to help temporarily (drain basket, hose to pressure switch, drain hose on bottom of tub). I know something is wrong with my pump, but I don't know that this is my only issue. Also, it may be getting a bad signal from the control board (occasionally when I have it on drain it will put water in like it is on rinse). The pump impeller has a resistance like the magnet in the impeller is fighting against the coil. I took the coil off of the pump, and the impeller turns fine. There is some sort of semi-conductor mounted on the coil that may cause the pump to work correctly when energized; however, I can tell there is something wrong with my pump. The impeller will be turning fine, but then it meets with some kind of resistance...like it wants to either stop or go the other way...but something is still trying to send it in the other direction. I am not sure if the pump/coil/semiconductor is bad, or if something on the control board has gone bad. I have 3C dc at the pump connector before it starts. Then it drops down to mV. The signal is steady. When I stop it off, it goes back up to 3V dc. I ran the diagnostic (got a YES for the steam being ok). It stays on C00. After I cleaned the pressure switch hose, it walked completely through all steps with no problems. I thought YES that was it, but I put a load of clothes in...SUD...F35. HELP, PLEASE!

1 Answer

Crystal, Based on the information it sounds like this will be a control board issue. The drain having voltage then dropping off would be the most clear indicator along with filling while in drain. The drain pump will have resistance when trying to turn the impeller because it is magnetic based.

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