Samsung DA97-07361A Refrigerator Ice Route Assembly Case OEM Part

Bought new case-ice-route from AppliancePros.com for Samsung Refrig RF267ABRS. Part arrived intact and on-time. On my Samsung model, the original part has a chute (clear piece) with a molded channel for the water dispensing tube to sit in. The new part did not have this molded channel in the clear piece hence I took a rasp and carved it out. After some minor filing, completed the R&R and everything works great. To remove the control panel, remove the small phillips screw on the bottom of the control housing case. Next, slip a small flat screw-driver into the slot on the bottom of the case (right hand side) and wiggle it around to release the 1st plastic tab. Gently pull out the panel. This exposes the case-ice-route part which is easily removed with the 2 or 3 phillips screws and wiring with connectors. Note that when I 1st called both Samsung and their contracted parts supplier, I was told that this part was not avail, and I needed to buy a complete left-hand-side door (huh?). I did ask them why I they were not stocking parts for a refrig less than 6 yrs old, and I just got the run-around. Overall my experiences with Samsung products has been okay. And my experiences with their service and call centers has been poor. Thank you appliancepartspros.com

I ordered an Assy Case-Route;a and replaced it . The hardest part was removing the control panel in front of it. Thanks to the previous review on how to put a small screwdriver in the slot underneath to start the clips popping it came off quite easily .After installing it I noticed the flap wasn't tight up against the hole but as soon as I plugged the refrigerator in it positioned it self correctly. It would be nice if the spring was available .

Removed control panel, which was the most difficult part of the process. Then removed the ice chute assembly by removing 2 screws and disconnecting 2 wires. Inserted new part, put screws back in and connected the wires. Put control panel back in place and the problem is resolved. The hardest part was getting the control panel off. Removing and replacing the actual part took me no longer than 10 minutes.

Found the assembly on this website. Arrived within 24 hours. Watched videos on-line regarding replacement of other various samsung refirgerators parts. Hardest part was getting the display cover off. Tried tape with putty knife. Not thin enough. Then found a hole under bottom right side of display cover that allowed me to put a small screw driver in and use the leverage to pop the cover off gently. After that I took pics of the original wires for reference. Unplugged old connections, pulled out water line, pulled out old assembly, put in new, reconnected, popped on display cover and good as new. ***Realized how much nasty gunk was in tip of water line and ice dispenser. Before reinserting the water line into groove area on assembly, I cleaned out the tip of water line with a q-tip and bleach. Also disinfected other inside areas. Water tasted completed different/better after cleaning. Successful repair. Was completely surprised by how quick the part arrived.

Easy fix with this part. Unplug fridge, shut off water, remove screw on panel, pop out panel (carefully) with a thin screwdriver. Note wire connections, remove old unit (2 screws) , clean gunk thoroughly with cleaner. Reinstall all parts, plug in and you're done. * Note ... for some reason Samsung must have changed positioning of the water tube because this part did not provide a slot for the tube to fit in. Simple fix, by measuring and cutting a slot with a cutting tool (or I used an old soldering iron) This is the only thing that could be difficult about this fix, If you are not comfortable with doing surgery on your new part you probably should send back because the retailer probably would not accept return. I found no alternative part number with a pre-cut slot, so I went for it. What else could I do ?