Jeff H Proctorville , OH May 18, 2015 Broken drum spider My wife noticed a knocking noise on our front load Samsung washer. Lucky for me she noticed it before it got to extreme. I looked online and found the video from Appliance Parts Pros which outlined the repair even though it was a different brand. Once disassembled I found what appears to be the common problem, one of the arms was cracked on the drum spider. The drum bearings and seal was still in good condition. After inspection I found several parts needed replaced from the drum rubbing and being out of balance. In addition to the drum spider I replaced the door seal, balancer ring, tub seal and water guide. Parts delivered in a couple days and assembly was non eventful. Everything went well and the only suggestion would be to be sure and order new bolts for the drum bracket. Read More... 12 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Pliers, Screwdrivers, Socket Set
Darla E Louise , TX November 11, 2019 Washing machine not washing well, was shaking badly when spinning and had plastic shards from water guide assembly which was shredded I took it apart and discovered what parts to replace. Called support to verify parts needed and with their help, we ordered everything we needed. Replaced parts and now it's like I have a new machine. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Cuong T Austin , TX March 09, 2016 Appliance: Model SAMSUNG WASHER Washer vibrating badly when spinning Replace shocks did not fix problem. I replace the spindle or spider bracket and fix the problem. I also replace the seal Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Jennifer G Eden , NC October 24, 2017 Broken spider assembly on Samsung front loader. Purchased parts from Appliance Parts Pro after watching the YouTube video on the problem we had. Followed the video from start to finish and it now works as good as ever. Could not have done it without the help of the video as it was not an easy repair. Overall very happy with everything associated with Appliance Parts Pros. Parts arrived quickly and were the correct parts. Service was good as well. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Pliers, Screwdrivers, Socket Set
Paul L Elverson , PA July 08, 2017 Appliance: Model WF209ANW. XAA Shaking found out the spider was broke Ordered new parts. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set