Darla E Louise , TX November 11, 2019 Washing machine not washing well, was shaking badly when spinning and had plastic shards from water guide assembly which was shredded I took it apart and discovered what parts to replace. Called support to verify parts needed and with their help, we ordered everything we needed. Replaced parts and now it's like I have a new machine. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours