Denise M Houston , TX September 09, 2014 Appliance: Samsung Washer WF328AAW/XAA-0000 My samsung front loader would not drain (message cod nd) My washing machine was not draining. I opened the access panel in the back. Checked both the incoming water line and the outgoing line. Both lines were open. Checked inside the pump for a foreign object, and it was also clear. I decided to replace the pump. Ordered the pump online. It's fixed and much quieter. My first washing machine repair! Read More... 46 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Charol S Columbus Grove , OH October 23, 2014 Appliance: Model WF337AAR/XXAA My washer would not drain I am 68 Years old and I had this PUMP DRAIN part in place and working in around 15 minutes Read More... 13 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
Kerry S Mcconnells , SC January 09, 2015 Would not drain Was very easy to remove and replace. Just two clamps for the water hoses, one wire to disconnect and three bolts and the whole pump came out. Easy to get to. I bought the whole assembly since I knew something had jammed in mine and I was afraid that the inside would be damaged so I didn't want to just replace the pump by itself without the housing. Read More... 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Socket Set
Sharlene M Albuquerque , NM August 26, 2016 Appliance: Samsung Washer WF328AAW/XAA-0001 Washer would not go in to high spin cycle clothes not rinsed properly or adequately spun dried excessive knocking and rolling 1. Got the service manual. Removed back panel and removed drain pump completely tore it apart noticed a lot of sand in the impeller portion, cleaned it and reassembled. Power tested the motor seemed ok but did notice browning on case like it overheated. Cleaned sump drain hose no blockage. Put everything back together ran a test load of towels. Same thing not rinsing or draining properly. Ran the quick diagnostic test in service mode, checks pump on and off, water valves on off and dispenser drain, motor drum clockwise and counter,... . spin all good. Put the machine in diagnostic code check - no codes. Hmmm - however when I looked at the description of "dc" code it described the symptoms "unbalance or cabinet bump is detected during final spin, which prevents the drum from spinning over 400 rpm due to unbalance load." Corrective action go to "Wet Clothes" troubleshooting. But it makes sense that the pump is working overtime to drain the tub before it will high spin. Probably their VRT technology. I ordered another pump assembly includes motor and impeller. When I checked the level of the machine it was way off and there was a back foot that had the rubber pad completely ground off. So replaced drain pump assembly, replaced feet with some serious vibration isolators,(from a 600# air compressor), leveled the 4 corners with a spot on bubble level. Ran a huge heavy test load and it was humming quietly and cleaning and spin drying on high like a new machine. YEAH BABY! Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Adjustable Wrench, Pliers, Screwdrivers, Socket Set
Randal B High Springs , FL April 04, 2015 Faults rear shocks not pumping waste water Replaced rear shocks and installed new pump. Easy part of repair was ordering parts and receiving the parts in one day. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Socket Set