36348252790 Parts

Although the web ordering process was clear, I needed some "personal contact" via customer service. It took very little time to assure me the the parts were the correct ones and the video was easy to follow. When the parts arrived in 2 business days, it took only 30 mins. to complete the replacement of the slides. The video was a great way to assure there was no wasted time or effort. Read more

The new slides fit perfectly. One thing to mention is that the slide rails come with the slide bearings so you do not need to buy those separate. When I called I was told I needed the bearings so I bought 3 assuming I would be able to salvage the others. Turns out I did not need them. Read more

We replaced the main circuit board and the LED started to work and the condenser fan worked, but all we had were relay clicking sounds, but no cooling. The compressor had become so hot trying to work when the main circuit board was amiss, that it had popped the over temperature sensor on its side. As some one point out, if you remove the PTC+OLP assembly with the capacitor on it, and shake it, you will hear a rattle inside---and that is bad. We ordered a second round of parts from... Read more

• Freezer section too warm
• Noisy

My refrigerator's cooling fan was making a noise. It wasn't loud; in fact, it was barely discernible. However, it was just loud enough to annoy me. The fan blade was hitting the shroud every now and then, creating a subtle, yet annoying sound. I'd tried tightening all the screws back there, and it helped-for a while. The noise came back. After looking at the fan motor, I noticed the bushings; it occurred to me that they might be the culprit. And why not? They were the originals installed at the... Read more

I ordered a new switch from APP and fixed my fridge. However, the video posted for this repair on this site is not applicable to newer refrigerator models. I have a 2015 GE GTE18IHCRSS and had to drop the control housing (#432 in the diagram) to attach the wire/plug assembly to the switch. Only had to remove the front screw with a 1/4" nut driver and that provided enough of a gap for me to plug in the switch. So the correct method to replace the light switch in a newer model refrigerator is as... Read more

• Won't start
• Fridge runs too long
• Frost buildup
• Fridge too warm

After reviewing a number of testimonials and your videos from your APP.com site I determined my most likely problem was either the defrost heater, thermostat, timer or possibly all three. The real challenge now began. Getting to the specific parts with my specific model number was a real challenge. It was not as easy as removing the light guard and 5 screws since my model had two Track Cant Shelf vertical rails restricting the removal of the back panel. Also, these rails could not be removed... Read more

• Freezer too cold
• Fridge too cold
• Too warm
• Freezer section too warm

Yes, a 49-yr old woman fixed this fridge all by herself! AppliancePartsPros was very helpful in the diagnosis of the problem, which I determined to likely be the result of defrost failure. There was a large amount of ice and frost coating the back of the freezer despite the inside temp being 42 degrees. My husband thought I was crazy to think it was a problem with ice when the temperature was warm, but I told him to trust me and I would attempt the repair. He just wanted to throw the old one... Read more

• Fridge runs too long
• Door won't open or close
• Door sweating

I followed the directions on the video.....had to look at it a couple of time. Difficult to work lying on the floor for me, but the technique was spot on. I have now replace the door closing cams on the refrigerator door and the freezer door of the side by side unit. Thanks for such great instructions. Read more

• Light not working

I researched the model and watched a YouTube video on the repair. I ordered the part. Two days later it arrived and I made the repair. I'm all thumbs in home repairs, but had it done in 5 minutes. My husband was surprised. Nice that I can take care of a few simple repairs around the house. Read more

• Fridge too warm
• Fridge runs too long
• Freezer not defrosting
• Freezer section too warm

My GSS20IETD BB side-by-side refrigerator had been having the ice form into a single mass over a period of a week after cleaning it out. It actually kept breaking my ice maker auger and pushing the slide-in tray or shelf over the ice maker up breaking it also. Frost would form all over food after about a couple of weeks. The ice auger motor would freeze up and stop turning. The coils did not have frost on them when I was able to view them. I replaced the thermistors in the freezer, defrost the... Read more

I changed the motherboard - computer and also changed the motor in the freezer, because it was doing a howling sound every time it turned on. The repair technician asked for $500 for a repair and that is on top of the $230 I paid him two days before. I looked up the parts and decided to try myself and it paid off. Great instructional videos. Thanks Read more

• Door sweating
• Door won't open or close

I determined that the cam riser had broken into two pieces. Finding the part was easy on the diagram on the website. It arrived less than 24 hours after it was ordered. Top hinge was removed and the door was placed on a set of horses. One bolt was removed from the bottom of the door, the pieces of the broken cam riser were removed and the new one installed. Door was replaced and top hinge rebolted. The door was off for about 5 minutes. I was very pleased with the service of Appliance Parts... Read more

• Freezer not defrosting
• Freezer section too warm

We saw that the ice cream in the freezer was soft and the main refrigerator section was not cold enough. Called for repair but soonest appointment was a full week away. So I spent the next few hours online learning how to diagnose and repair refrigerators. When I opened up the back of freezer compartment to access the evaporator coils, I found ice and frost totally blocking the cold air flow. Turns out the bottom one of the two heater bulbs (quartz heater bulbs) was bad, so both heater bulbs... Read more

Although the web ordering process was clear, I needed some "personal contact" via customer service. It took very little time to assure me the the parts were the correct ones and the video was easy to follow. When the parts arrived in 2 business days, it took only 30 mins. to complete the replacement of the slides. The video was a great way to assure there was no wasted time or effort. Read more

• Freezer section too warm
• Noisy
• Fridge too warm

I googled the issue and read several articles. Most started with cleaning the coils (which mine are on the bottom) (19yr old Kenmore 363.9557812). I had not really ever cleaned them well, vacuuming did little. I had to remove the cardboard cover off the back of the frig, and blew them clean (front to back). Once that was done, I started cleaning from the back and noticed the fan wasn't turning week (condensor fan). Blew it out too, have it a good soon with a pencil, it puffed out a bunch of... Read more

• Noisy

I used a set of ring pliers to remove the old retaining ring, then spread the plastic ribs around the fan motor shaft with a small flat bladed screwdriver to ease removal of the old fan blade. I reversed the process to replace the blade, gently tapping a socket from my socket wrench set placed over the motor shaft and ribs with a small rubber mallet. I stopped when the shaft protruded about 1/8" beyond the plastic ribs of the new fan blade, then installed the new retaining clamp ring with the... Read more