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My husband was able to take the door apart and install the handle once we received it. Read more
CALLED APPLIANCE PROS,DESCRIBED THE PROBLEM AND THEY IDENTIFIED THE HEATING THERMAL FUSE AS WELL AS ANOTHER POSSIBLE FUSE.THEY TOLD ME WHERE IT WAS LOCATED IN THE MICRO HOUSING COMPARTMENT AS WELL.RECEIVED IT ON A FRIDAY AND CALLED ON A SATURDAY JUST TO BE SURE I DID NOT SWAP OUT THE WRONG ONE.A WOMEN ASSISTED ME THAT KNEW EXACTLY WHAT SHE WAS TALKING ABOUT.ITS A NEW WORLD WITH THE INTERNET AND THIS EXPERIENCE WAS A GREAT ONE. THANKS APPLIANCEPARTSPROS GLENN FROM LONG ISLAND NEW YORK Read more
Suspected Magnetron failure so I ordered replacement. Unplugged unit and let it sit for a couple of days. Removed it from the wall/range top mounting Removed cover. Unplugged terminals to capacitor; one at a time; carefully kept leads away from each other There were (4) main screws holding the magnetron in position; removed those. Removed the thermal sensor that was attached to the magnetron housing Re-attached the thermal sensor to new magnetron housing Re-attached the new... Read more
14 year old GE Profile microwave wouldn't heat, but had power. Read reviews here. Ordered triumvirate of magnetron, capacitor, & diode. Was hoping not to need the capacitor as this was an expensive part; and if not needed to return to AppliancePartsPros, which has been SOP. After watching a couple YouTube videos of microwave capacitors being shorted, I made a capacitor discharge tool ordering 24W 100K Ohm resistor and high voltage test wires w/ alligator clips from amazon. At the same time,... Read more
Problem was the primary interlock switch. The switch checked OK for continuity but when installed and activated by the door closing, the switch would not close due to the over travel in the switch caused by the door lever. That would have been easy and inexpensive, however when attempting to disconnect RY2 while troubleshooting the top of the relay came out which was impossible to reassemble. That mistake cost me a new main board ($180). SO, if you disconnect the relay hold the top in place... Read more
Replaced the PBC Board and it works like a charm now. Shane with the chat line emailed the service manual which was a tremendous help. Read more