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If you search for this issue online, you’ll see this is caused by a faulty door switch - the primary interlock micro switch (with the red button). This switch is at the lowest position in the bracket that holds the switches. The hardest part for me was pulling the cover off. Two screws on one side of the black cover, one on the other side and several screws in back. The cover slides back. The switches are clearly visible on the right hand side. The white door paddle presses on the switch... Read more
Replaced Read more
Replaced unit. You need to know that the touch pad needs to come out to make repair. One screw and two tabs on bottom. Mechanical connection on damper unit has a tab that connects assembly to damper unit. This needed to be bent up to remove old part. Read more
Color: Black
I ordered a new grill from APP and replaced it. The repair (replacement) was simple as pie, but the two metal screw receivers on the new grill had changed screw size. The original screws were boogers to get in so I suggest the manufacturers include two compatible screws. Otherwise, no problem. Read more
Color: White
Color: Almond
Ordered a replacement grill; fit it with the new tabs and it worked like a charm. Very easy and such a relief not to have the grill falling on our heads every time we opened the door. Read more
Screwed it in somewhat difficult. You shipped 6 clips. 2 on unit. 2 separate in box and 2 in separate mailing. Read more
I ordered both the Grille Assembly and two Grille Clips because it wasn't clear that the clips came with the assembly; they do. I was glad that I did because one of the clips on the assembly was defective, so I had a back up. NOTE: save your old screws; they are NOT included. Installation is relatively simple. It is important that you get the side edges snapped into position before screwing the assembly into place. This may require another person. You most likely will need a small step stool... Read more
Ordered part, received it, installed it. Read more
Color: Black. For white order WB15X10070. For bisque order WB15X10071. For the screws order WB02X32722.
The top screw is easy to get at after the door yoke is removed. The lower is behind the plate that holds the glass and door together. I removed the door very simple just lift up in the full open position .lay the door on a towel and drill a 1/4 inch hole over the head of the screw and you now can remove the screw with out disassembling the door. Something the factory should have done! Also if your door is sagging it will put stress on the handle. use a adjustable wrench and twist the hinges to... Read more