Tromm Parts

A repair man said a bearing was out and estimated repairs at $600+, or just replace unit. I researched parts and video online and decided to tackle repair myself. Appliance parts was very helpful in finding parts, ordering, and shipping. Online help is the only area that needs improvement as I was seeking help in identifying other parts that might need replacement since machine was torn down this far. I worked with several different agents as I was dropped several times. None were of much... Read more

Replace the ball sensor. Also known as the out of balance sensor . Another confirmatory clue was when I ran the QC diagnostics . The moment I ran the first diagnostic test, the spin test, I got a bE (ball sensor) error code in the display and the drum would rotate slowly. When I replaced the sensor the drum ran at very hig speed the moment I entered the diagnostic. This was a good way to confirm in a few seconds that the sensor fixed the problem without having to run a wash load and waiting... Read more

I removed the drum and found that the spider was totally broken. Decided to order a new drum with the spider. The item came as expected, only took a couple of days, replace it and voila, a got a washer fixed. Just want to mention that because of that problem, the tub cover and the gasket connected to the door needed to be replaced too because we waited to long to see that there was a problem with the vibration of the drum during the spinning cycle. Read more

Even though I never touched a wash machine, I was able to fix mine after I came across APP site. I read some histories that matched mine and was able to identify the problem and the parts for the fix. Next step was to double check with the online chat people, mind that it happened during the weekend but they're there anyway, awesome. They gave me precise info and links for the parts that I end ordering next day (Monday) now the amazing part, this was 3 days before Christmas, I choose standard... Read more

The dealer gave us a door but it didn't fit. Everything we bought from Appliance Parts Pros.com was fixed with just a screwdriver. Easy and fast. Shipping was fast also. The longest time was installing the hinges on a stacked washer and dryer. Read more

This replacement outer door frame fit perfectly. All that is needed is a screwdriver. Anyone can do this fix. The new door frame however is slightly redesigned from my original 2006 model and the plastic handle insert, although it fits, does not cover the full length of the new door frame design. However I don't think anyone will notice this but me. Read more

My father in law helped me and in about 2 hours we were able to take the machine apart far enough to get the gasket off. Putting the new gasket on wasn't bad; getting the clamp on was a challenge! Definitely a two person job!! The rests wasn't bad at all. My appliance guy said I wouldn't want to have to replace the gasket because the necessary tool alone was $80. It took some time and I needed a second set of hands for the clamps, but I was one pretty pleased mama when I was able to do this... Read more

Stepwise disassembly, taking photos along the way. 7-8 screws to remove old top. Had to uplug all motherboard plugs to get wire harness through the top peice. Took care to number the 10 wire harness plugs in the motherboard to aid in replacement Part was OEM. Fit perfectly. Probably saved $200. Read more

I ordered the door from Appliance Parts Pros, which was on back order. When it arrived I had already removed the broken door. Please be sure to save your parts as the new door only came with one bushing for the door. Read more

Ordered a new drawer for the washing machine Read more

I explained to the representative the piece that was missing on my washer. I had given him the model number etc. He was very helpful to make sure I got the right part he checked it three times just to make sure it was right. I received the part in a very timely matter. I would not hesitate to have them help me again. Im going to store them in my favorites if need part for an appliance again. Thanks again K. Jeanette Read more