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Replace the ball sensor. Also known as the out of balance sensor . Another confirmatory clue was when I ran the QC diagnostics . The moment I ran the first diagnostic test, the spin test, I got a bE (ball sensor) error code in the display and the drum would rotate slowly. When I replaced the sensor the drum ran at very hig speed the moment I entered the diagnostic. This was a good way to confirm in a few seconds that the sensor fixed the problem without having to run a wash load and waiting... Read more
Replaced the cord (AP5078604) (6850ER2003C) that is connected to the control panel in the back of the washer to the front control panel, problem solved. Read more
I removed the drum and found that the spider was totally broken. Decided to order a new drum with the spider. The item came as expected, only took a couple of days, replace it and voila, a got a washer fixed. Just want to mention that because of that problem, the tub cover and the gasket connected to the door needed to be replaced too because we waited to long to see that there was a problem with the vibration of the drum during the spinning cycle. Read more
Even though I never touched a wash machine, I was able to fix mine after I came across APP site. I read some histories that matched mine and was able to identify the problem and the parts for the fix. Next step was to double check with the online chat people, mind that it happened during the weekend but they're there anyway, awesome. They gave me precise info and links for the parts that I end ordering next day (Monday) now the amazing part, this was 3 days before Christmas, I choose standard... Read more
This replacement outer door frame fit perfectly. All that is needed is a screwdriver. Anyone can do this fix. The new door frame however is slightly redesigned from my original 2006 model and the plastic handle insert, although it fits, does not cover the full length of the new door frame design. However I don't think anyone will notice this but me. Read more
Ordered a new inner and outer door, service was excellent and only took 20 minutes to replace Read more
This dispenser lid covers the detergent, bleach, or fabric softener compartments in your washing machine's dispenser drawer. It prevents spillage and ensures proper dispensing timing during wash cycles. Replace if the lid is cracked, missing, or won't stay closed, causing detergent to leak or dispense at the wrong time.
Stepwise disassembly, taking photos along the way. 7-8 screws to remove old top. Had to uplug all motherboard plugs to get wire harness through the top peice. Took care to number the 10 wire harness plugs in the motherboard to aid in replacement Part was OEM. Fit perfectly. Probably saved $200. Read more
Replaced the front outer tub without removing the rear. Was pretty easy. Works great and no leak. Read more
This detergent dispenser box holds and releases washing detergent at the proper time during your washer's cycle. It includes compartments for different types of detergent and fabric softener. Replace this assembly if detergent isn't being dispensed properly or if the compartments are cracked or clogged.
I explained to the representative the piece that was missing on my washer. I had given him the model number etc. He was very helpful to make sure I got the right part he checked it three times just to make sure it was right. I received the part in a very timely matter. I would not hesitate to have them help me again. Im going to store them in my favorites if need part for an appliance again. Thanks again K. Jeanette Read more
Size: 4 3/4 inches. Used to secure the washer tub before transporting. They must be removed before using your washer.
Washer kept unbalancing, I found one of the shocks had lost it's pin. I replaced the three shock absorbers, springs and also water valves since the old ones were clogged. The top comes off very easily (two screws) to access the water valves. I used a hand truck to lay it on it's side and with the back removed I had access to everything without taking the front off. through the back and large access hole in the bottom, a major time saver. Read more
No luck, I did the easy fixes first by replacing the shock absorbers then the springs to no avail. Looks like the problem is in the much more expensive and difficult spider arm. Read more
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