Water Supply Problem Parts

First Problem - WATER INLET VALVE - After having problems with ice maker not making ice, I troubleshot and replaced the water inlet valve. Video and instructions were excellent. With 16 year old fridge, the water lines had compression fittings in the old valve, so had to cut the fittings off with a razor blade to allow the lines to insert into the new valve press-in type fittings. Worked great / no leaks at the new valve. But, new leaks occurred at the water filter housing spraying down into... Read more

• Ice maker dispenses too little ice
• Not dispensing water
• Touchpad does not respond
• Leaking

I'm such a pro, I figured I needed a new hose for my water dispenser so I ordered it. When it arrived I called my handyman. He told me I did not need a hose I needed A cartridge. So I had to return the hose and order the cartridge! Your company was so cooperative and made the return so easy Thank you! Next time I call the handyman first! Read more

Dishwasher washer would not drain after hearing glass-like particles during the drain cycle despite trying to clean the cylinder filter. Originally suspected the drain motor was damaged. After watching a video on how to replace the drain pump, I carefully energized the dishwasher (from water and electricity) then removed the dishwasher to take a look. After removal of drain hose from the pump, discovered that drain hose was connected to water inlet assembly which also needed removal to... Read more

I ordered one from you and replaced it. Read more

Appliance parts pro DIY video clips extremely useful. I recently purchased this home and like DIY projects if the repair isn't too difficult. In the end I save on costly labor fees and it's more rewarding to fix it myself. I have an ice and washer dispenser on the outside of my refrigerator and wanted to use it. When I first looked at the home there was a sign posted next to the refrigerator "Do not turn on water valve, leak under the refrigerator". It was an "as is" property. My agent... Read more

• Ice maker dispenses too little ice
• Not dispensing water
• Ice maker not making ice

Replaced filter Read more

• Will not drain

I've opened sump housing to check for clogging but it was clean. When I removed check valve to inspect it I've found out that the round part of the valve was missing so I figured it might've blocked the water exit at drain hose or something like that. So I pulled the dishwasher out to get a full access to drain hose connector and the pump. Upon disconnecting the drain and checking its connector I indeed found the round piece totally blocking the hose and acting as a seal. I removed the piece... Read more

Bought a new water filter. Read more

I couldn't find the filter locally and finally found it through you on line. It was easily replaced once I had the right filter. Read more

I very seldom respond to requests for feedback like this but definitely feel moved to do so in this case. When our 8 year old dishwasher started acting up my initial reaction was to simply replace it. I wasn't sure what was wrong, nor if I would be able to find the right part once I did figure out the problem. The troubleshooting advice on this website was spot on and I quickly figured out what needed to be replaced. The repair videos were easy to follow and the parts were here two days... Read more

Put filter in and turned Read more

We were experiencing slow water flow from our Whirlpool interior water dispenser. The water would flow normally for a couple of seconds then subside to a trickle. After replacing the water filter and inlet valve, research suggested that the water filter head could be the culprit. In about 30 minutes, I was able to remove the old part and replace with a new part solving the problem. Read more

First I verified there was good water volume getting to the door, by uncoupling the hose at the door bottom (press in coupler ring) and activating the dispenser, there was not. (have a cup ready) Since the water filter is inline, and I had another I subbed it. Still no change. Here I made an error. I verified the water supply was fine, so jumped to the conclusion it had to be the solenoid operated valve, which it was not. I did not realize that the water filter bracket it attaches to has it's... Read more

Just followed the helpful video on or linked to the site. Read more

Just wanted to say how incredibly nice and helpful the gentleman was that helped me on the phone when I called to place the order. Very nice..... Read more

After replacing the filter and that not fixing it, I tried other things that ultimately led me to suspect the filter housing. Filter housing is fairly simple with mechanical bypass valve disengaged when you insert the filter. Valve would allow water to flow without filter but placing filter cutoff water completely. New housing did the trick. Read more