Shelf Support Stud Parts

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

Replaced with new rail. Easy fix. Just remove the shelf,side broken rail off install new one Read more

Changed out the valve and cleaned the lines out Read more

Ordered the part online and when it arrived I followed the online video on how to remove the old auger and install the new auger. I had to review parts of the video several times to make sure I put everything back together correctly. My husband is not mechanically inclined and I take on some of the repairs. It was great not to have to call the repairman to do this as his service call is $95. Thanks for the video and without it I would not have been able to do this so easily. When finished... Read more

• Will not tumble

Repair went well, replaced the pulley wheel, belt, rear drum bearing. Had an issue after replacement with the dryer stopping after ~5mins or so when running with heat. Fluff cycle would run fine. Details: The lock nut on the pulley wheel didn't feel tight enough so i tried to crimp it back on the pulley arm. It then became way too lose. I had to replace it with a plastic washer I had in my toolkit. That fit snug and seems to work fine. I also added some grease to the pulley shaft under... Read more

I replaced the slide bearings a few years back. A few months later the rear bearing started to go so I replaced that one. Bad idea. Replace these two at the same time. The wobbling from the rear bearing failure caused accelerated wear on the slide bearings. Without the money to fix it I ran it as it was. Another bad idea. The drum not only chewed through the slide bearings, but eventually the assembly as well. I replaced the whole assembly and rear bearing at one time a couple days ago. It was... Read more

Was going to order 4 new wheel & spindle sets, then saw you could get just the wheel for 1/3 the cost, so I ordered those. Then in the frequently ordered other items I saw the idler wheel assy. So I ordered one of those also. Glad I did, it was in worse shape than any of the wheels which still seemed to spin freely after I got all the hairs and crap off them. Anyways, went by the video step by step. Pretty straightforward. Have a good vacuum handy, I’m surprised that it used to dry at all... Read more

Ordered new drawer from your company. It fit beautifully. Thanks. Read more

• Shakes and moves

My washing machine was making a loud thumping sound and bouncing around a bit. Research suggested that it could be bearings and/or the spider shaft assembly. After watching the instruction videos to replace the spider or bearings, I seen you need to replace both the shaft seal and tub gasket to get to the spider and bearings. So I ordered both and waited for them to arrive. Plan was to disassemble the washer, determine what was needed, order the additional parts needed, and reassemble after the... Read more

We received the correct Door Shelf Bin. Fit perfectly. Read more

It went perfect, the part fit just like the original. Took about five minutes to install the new dishwasher upper rack wheel assembly. Read more

I WENT ON-LINE & FOUND APPLIANCE STORE,THEY HAD MY PARTS, I ORDERED, THEY WERE SHIPPED IMMEDIATELY,WITHIN UNDER TWO DAYS.THIS WAS EXACTLY WHAT THEY SAID THEY WOULD DO.ALSO THE REPAIR VIDEO SHOWED ME HOW TO RUN THE BELT ON THE TENSIONER,I WAS AMAZED AT HOW SIMPLE & QUICK EVERYTHING WENT BACK TOGETHER.THANKS APPLIANCE STORE FOR BEING THEIR TO HELP ME GET MY GRANDSON"S DRYER BACK WORKING,I GIVE YOUR SITE A < A+ >. Read more

• Door won't close

I never respond to these kinds of requests but I must respond to this one because of your superior service! The best story here was that I ordered the parts from AppliancePartsPros at 4:15 p.m. one day, and they were on my porch by 2:00 p.m. the next day!! I am very impressed, so please keep up the great work. I'll add that the prices were the best I found too. The dishwasher wheels replacement didn't require tools & took less than 15 minutes. The original design/materials are not very... Read more

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

Replaced with no problem. Exact fit. Less than 5 minutes. I will order from your company again. Arrived on scheduled date. Read more

Slid out old bin and replaced it with the new one. No tools were required. Read more