Whirlpool WPW10189190 Start Device Assembly OEM Part

Replaced capacitor and starting relay on the compressor in 15 minutes. The problem may have just been the capacitor, but rather than trying that and if it didn't solve the problem i would have had wait for the relay.

I e-mailed appliance parts pros and told told them my side by side refrigerator was not getting cold. I changed the thermostat and it still did not work. I e-mailed Nancy and she told me the compressor start relay was the problem. She told me how to check it (if it rattled, defective). she told the part number to order and I ordered it in the morning and received the part around 2 pm the same day. talk about quick service. I installed the part and plugged the refrigerator back in and the refrigerator was back to working fine. I appreciate the help and service their support team gave me and will continue to use them for my appliance repairs. thank you!

I watched the video on parts pros.com after researching the problem. I called the representative and they confirmed that the overload relay was faulty. I had it overnight shipped refrigerator worked fine again. Thank you again parts pros!!!

I removed the back cardboard panel. Saw the fan running fine and couldn't hear any sounds from compressor (which was hot to the touch). I unplugged the fridge and removed the starting device/capacitor from the compressor. Using a multimeter (and a few YouTube videos), I checked the compressor output. Then plugged the fridge back in and checked the output to the starting device/capacitor. The compressor output was fine, the output to the capacitor was fine, but the output from the capacitor was bad. I immediately ordered the parts needed (starting device and capacitor) then began to clean out the fridge. I luckily have a garage fridge that kept our food safe until the parts arrived. I also vacuumed all the dirt from the underside of the fridge and gave it a thorough cleaning. Once the parts arrived, I put the new pieces in and plugged in the fridge. The compressor kicked on after a few seconds. I put the panel back on and placed an ice cube tray in the freezer. Once it was fully frozen, I felt comfortable putting all the food back in.

I read comments other people wrote, which pointed to the compressor starter or overload protector. I ordered both at the same time to avoid delays in replacing the wrong one first. After After replacing them, frig works great.