How to Troubleshoot & Replace Whirlpool AP6016586 / WPW10189190 Start Device Assembly

I e-mailed appliance parts pros and told told them my side by side refrigerator was not getting cold. I changed the thermostat and it still did not work. I e-mailed Nancy and she told me the compressor start relay was the problem. She told me how to check it (if it rattled, defective). she told the part number to order and I ordered it in the morning and received the part around 2 pm the same day. talk about quick service. I installed the part and plugged the refrigerator back in and the refrigerator was back to working fine. I appreciate the help and service their support team gave me and will continue to use them for my appliance repairs. thank you! 

I watched the video on parts pros.com after researching the problem. I called the representative and they confirmed that the overload relay was faulty. I had it overnight shipped refrigerator worked fine again. Thank you again parts pros!!! 

I removed the back cardboard panel. Saw the fan running fine and couldn't hear any sounds from compressor (which was hot to the touch). I unplugged the fridge and removed the starting device/capacitor from the compressor. Using a multimeter (and a few YouTube videos), I checked the compressor output. Then plugged the fridge back in and checked the output to the starting device/capacitor. The compressor output was fine, the output to the capacitor was fine, but the output from the capacitor was bad. I immediately ordered the parts needed (starting device and capacitor) then began to clean out the fridge. I luckily have a garage fridge that kept our food safe until the parts arrived. I also vacuumed all the dirt from the underside of the fridge and gave it a thorough cleaning. Once the parts arrived, I put the new pieces in and plugged in the fridge. The compressor kicked on after a few seconds. I put the panel back on and placed an ice cube tray in the freezer. Once it was fully frozen, I felt comfortable putting all the food back in. 

I read comments other people wrote, which pointed to the compressor starter or overload protector. I ordered both at the same time to avoid delays in replacing the wrong one first. After After replacing them, frig works great. 

I changed start device and capacitor . Every thing works great. 

After i removed old start device combination and capicator. I installed the new parts. The compressed started working. And seems to fix the problem! 

I looked at the "Appliance Parts Pros" site and narrowed it down to possibly 3 things. #1 was the "thermostat, # 2 was the "Starter Relay, # 3 was the Capacitor. I ordered all 3 for two reasons: 1 was this would be cheaper than an appliance repair call, 2 was because they were all simple to install if you can turn a screwdriver!! " Appliance Parts Pros" has videos showing the process for each! The only problem I had was getting the thermostat wires in the correct place since the replacement was a little different. That was easily solved by a Chat with "Appliance Parts Pros" and found out that it did not matter the position of the wires because there were only two wires and it is only a Switch. Thanks to "Appliance Parts Pros" . I am pretty sure it was the "Thermostat " causing the problem. 

Noticed food from the refrigerator was a little warmer than usual one evening but considered we had just been to the store and thought it was just catching up. The Next morning it was still a little warmer and checked the freezer and the ice cubes were starting to melt. We had a problem. We took everything out and thankfully had enough space in the freezer for the frozen items and it was cold outside for what was in the refrigerator, using ice packs as supplemental. I went to Appliancepartspros.com and watched and read up on potential problems and fixes. I disassembled and tested everything and found no detectable problem. Everything worked as it was supposed to but there was a lot of carbon residue around the thermostat. After a good cleaning, I put it all back together and it started working! Off went the order on a Saturday for a new thermostat, also a starter and running capacitor as they are all the same age. The parts came in five days. Which was fine as the reloaded refrigerator only stopped twice but restarted when the thermostat was tapped. The repair took 20 minutes. As always, AppliancerrPartsPros.com made it possible. 

Before I replaced the start device and capacitor I did a little investigation online and this is what I came up with, people are saying that if you’re hearing a clicking noise or your icebox not cooling at all that the starting device could be bad. One way to find out would be to take the starter device off and shake it, if it rattles it was bad. Well mine did not rattle so I took a chance and ordered the starter device and went head and replaced the capacitor also that plugs in on it and now the refrigerator is working perfectly. Now with no clicking noises and it was so easy and simple to replace this item. I really believe a kid could do it and the best part is that it saved me a few hundreds of dollars for a service technician or/and it saved me a few thousands of dollars from purchasing a new refrigerator and (appliancepartspros.com) help me do that so I give a BIG shout out to them. Thank you, Thank you appliance parts pros. I will definitely call upon them again if there’s ever anything else I need for my appliances. Again thank you. 

Removed backing with a socket attached to an electric screwdriver. Then, I released the clip holding the relay and capacitor, disconnected both, and replaced them. Note: the metal clip no longer fits, as the replacement part numbers are slightly smaller than the original. After plugging the fridge back into the wall outlet, the compressor kicked on almost immediately and was re-freezing shortly after.