How to Troubleshoot & Replace Samsung AP4981905 / DA41-00614F Power Control Board

I submitted an online ticket with Samsung support. Had several phone calls with their customer service and eventually (took three tries) got a serviceman capable to inspect what was wrong with the appliance. There were no error codes since the Main PCB board was toast. The Power inverter was popped by another serviceman trying to diagnose the issue before the qualified guy came. (we were without a frig in the house for a month). The last guy to look at the unit figured that with the voltages being wrong coming out of the Main PCB and the Inverter board completely dead that my issue(s) lie there. I downloaded the service repair manual, found the part ids and hit the web to find parts after being quoted a nearly $700 repair bill. I found www.appliancepartspros.com and was very happy with the entire process, and the prices! The VERY NEXT day I had the parts without spending anything extra on shipping options and 30 minutes later I had a working frig again! 

To avoid a so called Samsung qualified tech charging us $500 minimum just to look at it, I hit the net. After watching a bunch of YouTube’s and googling fix-techs who turned out to be parts warehouses trying to sell me parts. I started checking what was working and what wasn’t. Both the refrigerator and the freezer didn’t work. Took the back panel off where the PCB’s are. The small inverter board has a red LED light that’s suppose to be on when everything’s working. It was off. Tried to get a trouble code with the LED, still dead. Checked continuity with the compressor, overload switch and all of the wiring for that circuit, that all checked OK. Chatted with Shawn N. with AppliancePartsPros.com and came to the conclusion that the problem was most likely the small inverter board. Ordered the board($138), two days later it arrived and 5 minutes after that my $2500 Samsung RF268ABRF was working! Thank You AppliancePartsPros! Heads Up: when ordering Samsung parts, use the BOM NAME model number, not the actual MODEL NUMBER. Also, check with the “compatibility box” on their site using the BOM NAME model numbers to see if your ordering the correct part. 

Im a heating and A/C contractor but a close friend had a problem with a refrigerator that my next door neighbor gave to her, Ive been doing commercial refrigeration for 40 years but only dabbled in residential. So i decided to take a look at it. the main display panel was missing digits so that was a no brainier ( also i was told they have been like that since she was given the fridge) I didn't know that it also displays error codes! When the compressor didn't start and i knew i had power i noticed that there was a burnt smell coming from 1 of the 2 boards. As one of the boards looked like a controller board ( for a ecm type motor) I assumed compressor was this type, and because i work with a lot of these motors i assumed the board was the problem. I assumed correctly. after getting new parts ( in excellent time by the way ) and 10 min of labor, Fridge back up and running!! Want to thank Appilancepartpros.com for getting me the right parts in like 2 days! As a contractor its important that i can get parts fast Thanks Danny Owner MD Services Ca 

Samsung refrig model #: RF267AEWP/XAA; 9 years old. Originally thinking that I would have to spend major money for new refrig, but fortunately "Appliance Parts Pros" had prior feedback from folks with the same cooling problem and feedback info indicated 2 parts may solve my problem. Video on parts replacement by "Appliance Parts Pros" tremendous help in how parts simple to replace. I ordered 2 parts: Power Control Board $145 and Compressor Overload Protector $18. I paid for overnight FedX at $24, but ok since in hopes parts would solve the problem. The replace video for install of Power Control Board needs to give notice that the 3 plug in terminals on "old" board require a hand compress of the side latch and to be careful not to break any plug tabs--fortunately, I had no breakage. Summary: I could not use the Compressor Overload P. because of design change by Samsung, but the Power Control Board has apparently fixed the cooling problem. I bought 2 refrig thermometers - 1 refrig shows 42 degrees now and freezer shows minus 12 degrees. I would recommend "Appliance Parts Pros" 

Replacing d power inverter 

My refrigerator and freezer not cooling.There was no error code just an increase in temperature that was flashing. I googled different causes and I called this website. The girl I spoke to thoroughly understood my Samsung refrigerator and gave me a couple of ideas what it could’ve been. She explained how I needed to take the back paneling out to really figure out what was wrong. While she was really good at explaining how to do it, we decided to call a service man. He diagnosed the problem, but he didn’t have the part. He told us to buy the part on eBay and he will come back to install it. I had already been on your website and watched a video on how to install it. It seemed easy enough. The part was more money on your website, but you had a video explaining how to fix it, you had a way to check compatibility to make sure it was going to work and you have people we could call to walk us through it. It was mailed to us in a day! I explained how to do it to my husband. He is NOT handy and he did it!! Refrigerator and freezer work perfect again! Thank you! I actually wasn’t there to see what tools he used. Amazingly, he did it by himself! Lol 

I requested the service. The man came and checked everything. Then, he said to me to need to replace the inverter board. So I ordered the part from appliancepartspros.com. My hubby replaced the part and it works really well. 

I suspected the control board and a short chat with the pro confirmed it. She emailed me a link to the part that made it super easy to order. I received it much faster than promised which was a pleasant surprise. I watched the video and it only took 5 minutes to replace the board. Works fine now. 

Called repairman, diagnosed inverter out, wanted $600 and two-week wait with no guarantee. Ordered part on Appliance Parts Pros, received in less than 24 hours from out of State. Plugged it in and it worked perfectly right away. Saved me tons of money and new refrigerators are priced sky high right now. 

I ordered a new Control Board, watched the video, and installed it. All is well now.