How to Troubleshoot & Replace Whirlpool AP6017095 / WPW10207928 Range Touch Pad

Removed old part put in new part 

Installed new keypad 

Replace whole unit, easy fix, part came promptly. 

I followed the customer comment on your website. I removed the entire control box so that I could have better access to the membrane switch ribbon cables, plus able to clean up the grease around the bezel which took the longest part of the removal / install of this repair. 

Ordered the membrane switch for $175 delivered with tax. Turn off the power to the stove. Removed each screw from the top sides of the stove ( 2 total). Open the door and remove 4 screws that are located on the top going up to where the knobs and keypad are. Now the box is loose. Fold down the control section. Remove the 2 ribbons that connect to the pad. ( push on the plastic latch and pull up the ribbon. Not hard to do but takes a little finessing). Now pull off the keypad section. It is just stuck on with some sticky tape. You have to get under it but it will pull off. Once you pull off slide the 2 ribbons through the slot. Clean off the area with some rubbing alcohol. Peel off the backing from new membrane and put the ribbon from new pad back through the slot. Take your time and press new keypad into position. Reconnect the 2 ribbons plugging back into where the other were removed. Reassemble the screws you removed. In all 15 minutes to 30 minutes depending on your ability to DIY. 

Replaced the touchpad/membrane switch. 

We ordered a new Membrane Switch. Looked on youtube for how-to-do. Followed the video. 

I put in a new Membrane Switch. I ordered from AppliancePartsPros.com, it took only an hour with help from Youtube videos. 

Easy to install and the oven works beautifully! Thanks for the prompt delivery! 

Replaced the controller board and membrane switch.