Kenmore Range 363.9868810 (3639868810, 363 9868810) Parts

• Little to no heat when baking
• Oven is too hot
• Oven not heating evenly
• Won't start

Of course, these things always seem to happen on a holiday! Luckily we were not having guests for dinner - so quickly changed our eating plans for the evening. I went directly online and Googled "Bake elements for GE ovens". At first I did not think I would have luck finding this part because of the oven's age. AppliancePartsPros.com was one of the service dealers listed first and catered specifically to GE appliances and parts. So, I typed in the Model number and low and behold, a screen... Read more

• Little to no heat when broiling
• Oven not heating evenly
• Won't start
• Element will not heat

I cannot not sing the praises of this company & their helpful & fast service. I am going to post the online site address w/my praises on my facebook page for my friends that live on ranches many miles from appliance repair shops & towns. The Oven in our house is for sure over 20 yrs old it was in this home when we bought it, the home is 33 yrs old & the Oven is a Wall Oven, there is not room for a standard Oven in this Kitchen. The Oven itself still looks very nice. About 8 yrs ago or more... Read more

• Element will not heat

Burners were an exact match for the originals and the pans fit perfectly. Vastly improved the appearance of an old cook top and allowed us to to not have to replace it before our home goes up for sale. Read more

Burners were an exact match for the originals and the pans fit perfectly. Vastly improved the appearance of an old cook top and allowed us to to not have to replace it before our home goes up for sale. Read more

I replaced all 3 remaining burner controls because they were all original (mid 1970s GE electric range w/coil burners), and one of the controls occasionally made arcing sounds when cycling the burner on and off. If a control is making odd noises - more than just a quiet metallic clicking as it cycles - it should be replaced. I'm assuming you have experience with the tools needed and can do simple mechanical assembly or disassembly, but have not previously worked with electrical equipment of... Read more

• Element will not heat

Watched the video when the part came, and 5 minutes later, our 25 year old stove is once again working like a champ. Read more

Tested the power to the unit by turning on the cooktop portion and saw that I had power to all of the burners. Turned the selector knob to broil and saw that the top element would heat up. I then turned off the breaker to the unit. I then decided to take out the baking element to do a continuity test. When I touched it, a 1.5 inch section fell out. Since that concluded my continuity test, I assumed I needed a baking element. After receiving the parts the NEXT DAY (amazingly great service... Read more

Fast delivery, great service Read more

I changed the motherboard - computer and also changed the motor in the freezer, because it was doing a howling sound every time it turned on. The repair technician asked for $500 for a repair and that is on top of the $230 I paid him two days before. I looked up the parts and decided to try myself and it paid off. Great instructional videos. Thanks Read more

• Timer will not advance

Replaced above parts, easy to do, looks like a new stove. Needed to pry open knob stem slot segments very slightly to remove broken plastic from previous knobs. Spreading stem slot metal sides too much and they will break. With slots cleaned out, pinch stem sides almost together for new knobs to slide on. Customer service rep was helpful and parts delivery was next day as promised. Before contacting Appliance Parts Pros, I found their on-line customer reviews were much better than their... Read more

Called Appliance Parts - service agent was extremely helpful. Tried to find an assembled piece was unable to do so. Send me the individual parts which were very easy to assemble. Was able to replace entire light assembly, reconnect wire with new terminal end. Light works find just now. Would definitely call again if I needed assistance. Read more

I first tried to purchase the part directly from GE but they were not helpful at all. Remembering that I had purchased a transmission and other parts from appliance parts pros for my old Maytag washer before, I searched their easy-to-use parts catalog and there it was!!!! I asked for confirmation from Customer Service and after 2 says Research confirmed that it was the correct part. Replacing the element was quite simple following the very helpful diagrams on their website. Thank you so very... Read more

We needed replacement parts to make the warn out, old drip pans and rings look bright, shining and new again as there is nothing wrong with electric range other than ill fitting drip pans and rings. But not any more, it looks bright and updated!! The representative was very patient and knowledgeable about how to find the serial and model numbers as she helped us get the exact parts we needed. The parts arrived within days of the order and they fit our old stove perfectly! Now the ol'girl... Read more

Ordered new terminal block, replaced surface element and drip pan at the same time. Read more

Replaced the power cord, bur terminal block fell apart. Ordered replacement part, and overnight shipping. Received the next day and completed repairs. Cheered up my wife, for sure. Read more